AndrewP
Striker
When I costed it online and then went on live chat, the lad said he wasn't able to offer anything lower in cost than what the website stated, but he did advise me to call instead and added something to my notes saying that I'd asked for the same deal as existing customers. Sure enough when I rang the lad halved the up front cost without hesitation.
When I rang Sky Q last week they wouldn't budge on the £149
They had plenty of wiggle room with you though because you were paying a high price for your TV/phone etc. I'll give it a try, if they can do it for no extra I'll go for it obviously. Cheers.