Northern_chappy
Midfield
I would strongly advise NOT to ignore it. People suggest that every time but it's really bad advice. You used to be able to just ignore PCNs as they didn't have the jurisdiction to pursue but the Supreme Court ruled in their favour in 2015 (Beavis vs Parking Eye). They can and do pursue through the courts, CCJs, bailiffs etc and affect credit ratings.
Have had a couple over the years. Successfully appealed one which was complete nonsense - paid for parking at the hospital, left A&E just after midnight and received a fine. Appealed with proof that I'd paid, was rejected on the grounds that they weren't disputing that I'd paid but that I'd stayed longer than I'd paid for. Appealed to the Ombudsman with proof that I'd paid for longer than I'd actually stayed for, they didn't contest. But have received a couple of others similar to yours which were extremely harsh and got nowhere.
Don't think you have a leg to stand on unfortunately, as shit as it is. They will argue that they've clearly stated maximum 1 hour and you overstayed that, regardless of how long McDonald's took to serve you (incidentally they are absolutely diabolical these days). I would definitely look on the Pepipo forum and possibly appeal but not sure you'll have any joy. It is totally shit though.
I do agree that by the book the OP has broken the terms of the car park. However if OP can make it clear that they will appeal to POPLA, and irrespective of POPLAs decision they will still refuse to pay unless they are taken to court and lose, the parking company might not proceed.
Is a judge going to uphold a £60 parking charge for ten minutes if OP can put together a credible story? Would the parking company spend their time and money to roll the dice in court? I personally doubt they would for a ten minute outstay of welcome. I suspect the cases they take to court are for significant breaches of the terms and where the vehicle owner has failed to offer a defence.
The objective for OP is make it clear at the outset they have a valid reason for the overstay and is willing to take it all the way to the court room from the outset.
Not meant as any kind of sound advice and is purely my own opinions.