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Built on a field that's flooded for years innumerable. I don't care what ground works they've done it'll still have to settle. There some nice looking houses on the edge of the estate but I wadn't move there.Chilton Moor?? Yeah. They insist on a maintenance charge on all estates to look after the green area. £115 per annum. Recon council won’t maintain them so has to go private.
Why should I expect a friend or relative to sit in the house waiting for upto 10 hours for them to turn up. And the site agent wasnt there every day.
They should be going out of their way to sort out their shite workmanship that caused the problems in the first place
The site agent would have been there or you could have left him a note to ring you to organise a remedial visit , ffs it’s not rocket science.
Keep insisting on weekend remedial work and I’ll politely suggest you’ll have a long wait.
Sometimes in life you can’t get your own way and you have to compromise, this is one of them.
Give you something else to moan about in the staff room I suppose.
At the end of the day, when it's their error they're sorting out, after I've been flexible when they originally should have sorted it out, the onus is on them to be more flexible. They should pay someone extra to come out on a weekend if need be instead of completely wasting my time & being completely unapologetic about it.
Enjoy the wait .
I got them to come out at 8am
So I got my way in the end
You seem very "bitter"Their customer services are a bunch of incompetent lying shithouses who dont want to know once they have your cash.
They sold you a house with defects but you got your own way in the end.
Priceless.
Building a lot and of houses in the area. Anyone got a persimmon house and thoughts..
Sounds like you work for them
Worked on a hotel where the bathroom was plonked in with wardrobe built on outside and the room built around that. Worked very well, bathroom made in cramlington, furniture panels shipped in from turkey and fitted in Gateshead before being sent to London and craned into place.The government are promoting MMC ( modern methods of construction) for the house building industry. That is off site modular and system assembly and finishing. Your new bathroom pod could be factory assembled , tiled ,wired, plumbed , shrink wrapped and dropped into the new home - same with kitchens etc..... just connect up and unwrap.
An manufacturing / engineering approach rather than an artisan/ trade approach.Just in Time delivery would solve a lot of problems.
Housebuilding is location driven and it’s hardly surprising that standards are poor building on cold wet sites in all weathers , 1st and 2nd fix reliance, delivery issues blah blah.
Trouble is that MMC is light years behind other manufacturing processes for house builders but a forthcoming skills shortage and the aim for 300,000 new homes per year will put MMC front and centre moving forward.
No offence intended, but you will have overpaid for the house.We’ve reserved with Avant, house is built and pretty much finished, just waiting on the chain, mortgage, legal stuff etc.
Very nervous about buying our first new build
Get someone in and send them the bill.Wouldn't touch them with a barge pole, we bought one from them about 6 years ago we were promised the house of your dreams. Nothing could be further from their promise, the snagging report we gave them was 3 pages long and that was only the first draft as they lost it 4 or 5 times. It became a bit of a running joke and the Site Supervisor eventually was moved on to another site and the new bloke came in who was a lot better. We had so many issues like sockets in the wrong place, extra ones paid for that weren't even installed, taps in the wrong place, tiles that did not match was a particular favourite of mine. Flooring that was warped and re-laid twice. My biggest bug bear is whenever I take a panel off to either sort out a leak or some other job the amount of rubbish left from the initial build is obscene, crisp packets, paper towels, bottles it just staggers me. It came to the point where I have given up with them and I just fix everything myself as even when they come to fix it they don't do a good job. For the amount we paid you'd expect something amazing to start with unfortunately we didn't get that but never mind the wife and kids seem happy there now.
They do tend to be one of the better builders so hopefully you wont have anything major.I mate, north east
I could fill a few pages with the issues I had. Apart from a massive flood and my drive subsiding,( taking my sons car with it). They are a wonderful company. ( NOT)