safctopcat
Central Defender
Click on account, then account management and it should be there.
nothing there, might appear nearer to phase 3 date
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Click on account, then account management and it should be there.
It looks that way.
I’m sure they could’ve had a few people back in the ticket office for advice over the phones, or a refund over the phone.
It was fairly clear that season ticket holders were last in the pecking order and had to wait until mid August. See post #3
It was one of the decisions that caused even more annoyance
It was open to interpretation- my reading was that the season ticket holders they were referring to in phase 3 were those who had paid in full for next season and wanted a refund.
It could not have been any clearer mate.No, it wasn’t. It was clearly for 2019-20 refunds
No, it wasn’t. It was clearly for 2019-20 refunds
Well I and others interpreted it differently to you, therefore it was open to interpretation. At least we have a definitive answer now.
But the title of the statement was for 2019-20 season. How is that not clear?Well I and others interpreted it differently to you, therefore it was open to interpretation. At least we have a definitive answer now.
Does this surprise you?theyve tried every way they can not to give us back what we are owed going back to bury. The reason so many are now adament they want it back.It's absolutely mental how complicated they've made it
Rather than have to wait for an 11 day window and navigate a few different platforms, enter bank details, Wait again etc.. They should have just said they'll refund by X date with NFA required.
It all looks like the extra layers of complexity were deliberate, if I'm honest
Should def have been out out scheme via email. We could have added a letter of support for Charlie tooTBF all they needed to do was refund the fees back to the method of payment - it doesn't need any interaction from the customer.
I totally appreciate they probably hope some people don't want refunds* so they could have made it an opt-out refund, and let people email in if they want the club to keep their money.
*I'm also fairly sure they hope people also get put off by the hassle and don't complete the application
Should def have been out out scheme via email. We could have added a letter of support for Charlie too
May want to up it to hundreds of thousands as the poor lamb us low on confidence and needs a boostNo point mate, he's already had thousands. . .
People have been asking for them to do this but they haven't yet. They're probably too busy having a laugh with their mag mates on hereIt might be a good idea for the mods to create a sticky thread for refunds, as I’d imagine there’ll be numerous daily threads till this is over.
Great North run did £5 for the 10k and we're going to charge same for full GNR before giving option to differ. So not unprecedentedI wouldn’t be surprised if they take an admin fee.