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Tickets (Playoffs H & A)


Season cards are being activated. Digital tickets going to those buying seats other than their SC.


Take it this digital ticket wasn't for your SC seat
Yep, the stadium map said my own section is sold out so I just bought the first available ticket I could get my hands on. FTM
 
Take it I can just use my season card to get in?
Yes, unless the card holder is allowing someone else to use the card, then you will get a paper ticket. I am not a clever dickie, but went down down to the ticket office today (2 hour queue, mid afternoon) and changed my sons ticket for one of my grandsons to go and he was a different category. I could not for the life of me do it electronically.
 
I am fuming here. I am an old bloke, but I am fairly computer literate and do most things online without any bother whatsoever. I have been trying to buy tickets all morning. I am a STH for 22/23 and 23/24, so I should be able to buy 1 ticket for myself and 1 other ticket. I also manage my Uncle’s ST as he’s 87.
I have tried every different way to purchase the 2 tickets for us plus 2 other tickets for my son and grandson, but no luck at all. I therefore tried to purchase seats in the Premier Concourse. I booked two seats and paid for both, however the confirmation and ticket only shows I seat purchased, but the £50 has been taken out of my account. I now find that, although the ticket states that I can print at home, it does not allow me to do so.
Any ideas anyone?
Make sure ya scroll right down as I bought 3 and thought it was only one but the other two were further down.
 
Not got time go and stand in a 2 hour queue at the ticket office so I've just done ahead and confirmed online.

No confirmation email, and I *never* get one, so fully expecting to be turned away at the turnstiles as per Fulham 😔
 
Have you got a season card? If so why didn't you just buy your usual seat?
Yes I've got a season card but as I've said, I couldn't click on to my section ( Block L36 ) as it said it was sold out . FTM
Not got time go and stand in a 2 hour queue at the ticket office so I've just done ahead and confirmed online.

No confirmation email, and I *never* get one, so fully expecting to be turned away at the turnstiles as per Fulham 😔
Check your junk emails mate. FTM
 
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Yes I've got a season card but as I've said, I couldn't click on to my section ( Block L36 ) as it said it was sold out . FTM

Check your junk emails mate. FTM

It's not in my junk, and it never has been on previous occasions, and it doesn't matter how many times I click on resend email, I won't get anything.
 
Yes I've got a season card but as I've said, I couldn't click on to my section ( Block L36 ) as it said it was sold out . FTM

Check your junk emails mate. FTM


You didn't need to do anything of the sort. Your season card seat was reserved for you, the same as everybody else's. Thats the reason the planner shows your section as sold out. Nobody can buy your seat other than you, until 10am on Thursday.
 
Yes I've got a season card but as I've said, I couldn't click on to my section ( Block L36 ) as it said it was sold out .
Why not just renew your SC seat ? It’s reserved for you and all you have to do is click on the reservation link when you login to your account and checkout. If you have a SC there’s no need to click on the map and find your seat.
 
Season Card Holders don't need to click on the stadium map. If you do it will look like your ticket isn't available.
As above, in your notifications your seat is already reserved ready to add to basket and pay.

If friends and family in your network need you to get there tickets you need to select them in your network and click to manage there tickets instead of assign tickets, they will receive an email to log into there account to approve the request.
Once this has gone through there tickets also appear in your notifications and you can then purchase there tickets also.

The club should have made this information public before 10am this morning instead of everyone having to work it out for themselves.
 
Season Card Holders don't need to click on the stadium map. If you do it will look like your ticket isn't available.
As above, in your notifications your seat is already reserved ready to add to basket and pay.

If friends and family in your network need you to get there tickets you need to select them in your network and click to manage there tickets instead of assign tickets, they will receive an email to log into there account to approve the request.
Once this has gone through there tickets also appear in your notifications and you can then purchase there tickets also.

The club should have made this information public before 10am this morning instead of everyone having to work it out for themselves.
Well said
 
Why not just renew your SC seat ? It’s reserved for you and all you have to do is click on the reservation link when you login to your account and checkout. If you have a SC there’s no need to click on the map and find your seat.
Tbh, when reading this thread earlier today I was a bit baffled by the number of people who were talking about 'the map' in a phase which is only for SC holders and their seats reserved.

I'd assumed loads of people had, for the final home game this season, randomly decided for a change of scenery for nee reason :eek: :lol:
Looking at the Stadium Map tonight its obvious hundreds if not over 1,000 have panicked and thought there seat was sold and ended up buying non season card seats elsewhere.
Surely not though. :eek: 🤦‍♂️
 
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