Tickets (Playoffs H & A)

[Superkenwynejones]

Purchased tickets this morning but no confirmation email.

Be in your spam

 

[Pacific]

ok , it was just a suggestion.

I know cheers. I've just got in actually at my next round of guesses. buzzing

 

[CEF]

I’ve got a gmail account , logged in and paid for my season card to be activated no bother at all.

Try changing your password

 

[buster]

Try changing your password

why ?

 

[scott934]

Then bring in staff from other areas of the business to help

Aye you're right, it needs to be better. Even most local fans will be stuck at work during ticket office hours, but could maybe sort by email or phone if it was made available.

 

[CEF]

why ?

If you've forgotten your password, with the club's new ticketing system you can't reset it if you have gmail.

 

[Deleted member 41188]

I know cheers. I've just got in actually at my next round of guesses. buzzing

Was it ‘bigboy69er’?

 

[soapster]

anybody know how long or short the the queue at the ticket office

 

[Old Roker Ender]

Purchased tickets this morning but no confirmation email.

Check your junk email. mine was in there

 

[buster]

If you've forgotten your password, with the club's new ticketing system you can't reset it if you have gmail.

sorry bud , but I don’t think you’ve read my post properly.

I’ve got my ticket sorted.

 

[jcrossan]

Internet problems, queues round the parking lot?

Should have been there 60 years ago at the replay with Man Utd. only way to get in that night was push the gates down and hope for the best.

Kids today.

 

[chunksafc]

I've purchased my seat online no problem whatsoever about 30 mins ago. But trying to do my son's but no way of putting his details in on my account to purchase.

Are you set up to manage tickets for him?

 

[Churchlanelad]

it looks like they have badly worded the ticketing info.

i believe they are trying to say that new season ticket holders for next season can also buy a ticket.

I've just looked up this on SAFC Important Ticket Information
Phase one

"Priced from £23 for Adults and £8 for Under-16s, 2022-23 season ticket holders will be able to secure their seat until 10am on Thursday 11 May.

2023-24 season ticket holders will also be able to purchase one ticket in during this phase."

 

[moanjam]

Be in your spam

Not there either.

Check your junk email. mine was in there

Not there either, cash took off card though.

 

[GAVSAFC]

Surely they know about this problem by now and are actually doing something about it. There must be thousands in the same boat.

There are errors on the page

Unfortunately, the items you have selected do not have a common delivery method assigned, please purchase them separately.

 

[radjee gadjee]

I'm not defending them here as I've had ticketing issues this season but what do you reasonably expect them to do. With demand high enough for queues around the car park who is going to answer the phones and email inbox?

But the queues wouldn't be as long if the online purchase system worked properly without all these errors. That's what is causing the issue and it is a joke that there are no Comms about what is being done to resolve it.

 

[chris tracy]

How many tickets can a season card holder purchase today? It is a this season card. CHEERS

 

[Bears Beets]

How many tickets can a season card holder purchase today? It is a this season card. CHEERS

1 per season card

 

[SAFC_FTM]

What are the hours for the ticket office this week?
Can't find fuck all on club website other than times for the week before the Norwich game

 

[Hetty]

If any part season card can't buy for them or other part season card. Then try and get a full season card holder to add you to their network(you trust) and give them permission and see if they can buy for you, it's worked for a few now. Bit of an ache thou and time consuming