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SAFC - Fan Ban & Ticket Cancellations


Grumpy Old Man said:
The logical extension of this will be the collapse of the branch structure if every ticket has to be bought by the person using them (ie you can't buy for anyone else on your network). And, if it does go that far, what happens to dads and kids, etc.
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No Branch should have ringfenced tickets. This has only highlighted the issue that tickets have been passed around branches for years.
 
I was part of a Sunderland away tickets group on FB.

There was definitely some usual faces on there who played the system.

Surely there should be a means to resell your tickets if you can’t make the away game in the same way you can the home. Felt like there was definitely people who bought tickets regardless and then just sold them on when they couldn’t make it in order to get the LP.
 
MackemMagic said:
Maybe that is the plan? To reduce/restrict branches accessing tickets?
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It’s total overkill that from the club imo and a slippery slope because if we ever find ourselves in the shit and relegated again, it’s the regular buses/branches or however you want to describe them that are the core of our away ends and to risk pissing them off or restricting them could impact us in future. We’re riding a wave at the moment and demand is highest it’s been in years, that might not always be the case though.

I don’t know any of the facts here but from what I’ve read and taken in so far, this is sounding like a knee jerk and OTT reaction from the club.
 
Hetty said:
Club have had in house discussions for months with Premier League, Clubs Legal Team & Police and they started investigations. Facebook pages closed, this, and they'll be other stuff to come, it's not a rushed PR stunt
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Its the week before biggest away game of the season. Its a PR stunt.

65 tickets and many of those go every week on their own card and are punished for it. That is not right.
 
Hetty said:
Club have had in house discussions for months with Premier League, Clubs Legal Team & Police and they started investigations. Facebook pages closed, this, and they'll be other stuff to come, it's not a rushed PR stunt
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How do they get the information tho? I know Facebook posts etc, but I know someone in there 60s been home and away fo years got banned for this but don’t actually give his ticket out someone else got accused of it
 
As someone said earlier - it is guilt by association

My advice for everyone is always buy your own tickets cos if your mate does anything outside clubs policy (even where they’ve given their blessing previously) then you’ll ALL have them taken away.

Oh, and a business with 60k customers but no complaints policy cannot claim to have the best interests of their customers at heart.

And yes, you ARE just customers now. Might as well get used to it. Plenty in the queue behind you if you don’t like it.
 
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lichtiemike said:
I don’t really see why folk in branches can’t take responsibility for their own tickets, I assume it’ll be the usual excuses like everyone on a bus not having a smart phone or something.
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People want to sit together with friends. Thats one reason why loads of people get others to buy tickets.
 
Doberman said:
I'll repeat this until im blue in the face.

None of this shit was a problem when we were shit. When they couldn't give a fuck who was at Shrewsbury or Rochdale. My first ever away ticket was from someone's else's season ticket 20 odd years ago.
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Premier League rules are much tighter than EFL on named tickets iirc
 
A number of people have told us that some with cancelled tickets have never passed on their tickets and if that’s the case this feels a bit sledgehammer to crack a nut.

Not against them trying to address the problem but some more thought could have produced a more proportionate response.
  • They know a person is regularly buying a large number of tickets (say 65)
  • If they had suspicions of him passing them to people without requisite number of points then did they know this via ticket id checks
  • If not and it was just a baseless suspicion they could have id’d every ticket he had bought at numerous games as he’s been doing it all season
  • That would have easily given them data on those that were being used correctly and those that weren’t.
  • On having that data they could have cancelled the tickets for this game for those that were using theirs incorrectly.
All of this could have allowed them to show they were addressing the issue but doing it from a basis of decent data.

They may have more to come on this as one poster has said but it feels a little performative for me.
 
65 tickets will be together in the branch block then, anyone remember which block it was?

Adult - £30.00
Disabled Adult - £15.00
Senior Over-65 - £27.00
Disabled Over-65 - £13.50
Under-18 - £22
Disabled Under-18 - £11
Personal Assistant - Free of charge

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I don't know how branches work as I've never been part of one. Does the guy in question purchase every ticket for the branch?

If so, is that why the club have had to cancel all the tickets, as he has purchased all 65 and he has been found in breach of the terms or purchase.
 
We are now at the stage where promotion back to the big time and a feel good factor around the club and the city is increasing demand for away games tenfold. As others have stated, we didn't have any of these issues when we were shite. Nobody was arsed about Doncaster away on a Wednesday night or Accrington away 3 days after a visit to Wembley. People need to be very very careful about what they wish for. Genuine fans are now getting tickets cancelled because of the moaning that's started this season and rightly or wrongly in this case the club have gone with a heavy handed approach. We could end up with completely watered down away ends because the young lads / lasses who can get a ticket last minute off a pal and be right up for it no longer have that option.
 
It’s not exactly crime of the century and a blanket ban for those with required points seems harsh to me.
As been said, this wasn't an issue in League One. Suddenly everyone is a massive Sunderland fan, now we’re playing Man City and Arsenal etc.
Disco_Pants93 said:
We are now at the stage where promotion back to the big time and a feel good factor around the club and the city is increasing demand for away games tenfold. As others have stated, we didn't have any of these issues when we were shite. Nobody was arsed about Doncaster away on a Wednesday night or Accrington away 3 days after a visit to Wembley. People need to be very very careful about what they wish for. Genuine fans are now getting tickets cancelled because of the moaning that's started this season and rightly or wrongly in this case the club have gone with a heavy handed approach. We could end up with completely watered down away ends because the young lads / lasses who can get a ticket last minute off a pal and be right up for it no longer have that option.
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I loved Donny away midweek. Had a cracking day - aside from the dubious pleasure of meeting Methven for a second time in a boozer.
 
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Smiter said:
It’s an open and shut case mate.

I feel for all the fans losing tickets though, I do hope the club aren’t too harsh on all of them, maybe ban till end of the season, but they probably didn’t think they were doing much wrong.
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i feel for the genuine ones who have the right amount of points to have got a ticket. anyone else can get f***ed.
like i said before, nobody knows the facts and i doubt genuine fans who have bought tickets with the correct points will be affected.
another thing to note is that the tickets haven't even been sent out yet so nobody knows if the person turning up on sunday will be the person who bought the ticket so there must be evidence of previous wrongdoing.
 
one footed wonder said:
A number of people have told us that some with cancelled tickets have never passed on their tickets and if that’s the case this feels a bit sledgehammer to crack a nut.

Not against them trying to address the problem but some more thought could have produced a more proportionate response.
  • They know a person is regularly buying a large number of tickets (say 65)
  • If they had suspicions of him passing them to people without requisite number of points then did they know this via ticket id checks
  • If not and it was just a baseless suspicion they could have id’d every ticket he had bought at numerous games as he’s been doing it all season
  • That would have easily given them data on those that were being used correctly and those that weren’t.
  • On having that data they could have cancelled the tickets for this game for those that were using theirs incorrectly.
All of this could have allowed them to show they were addressing the issue but doing it from a basis of decent data.

They may have more to come on this as one poster has said but it feels a little performative for me.
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Why decision rushed and should have waited until end of season.

Many of the people who are been wrongly banned have evidence that they were at the game. Payments made using contactless, photos in the ground and so
On but these have been ignored.

When we inevitably get relegated the club will be regretting all this. The demand will reduce and those moaning about no points and access to away games will have changed job again and unable to get away games off.

This, along with some seasonal price rises, is club sticking two fingers up and saying we dont need you anymore. Weve got a waiting list.
 
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