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Future cup games - fan experience and incentives to go


Harbour Boy said:
Club would lose a fortune as they get charged ticket money whatever happens.

If they wanted to give comps out for the first 2 games that's a minimum of £20.

With a season ticket list of 30,000 that's £600,000 down the pisser
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So you charge a few quid extra for ST for an early cup game
 
The incentive to go should come from actually attempting to win the game and progress.
Don’t need free pies, free tickets or to make a mockery of the points system, just want to win the game
 
Chewit said:
He just said £100 for a family first week after Xmas and 3 games in a week.
The club make the decision for you through their attitude to the cup
I think we were lucky to get what we did
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Yeah but he also said if his ticket was free he wouldn’t have gone. Which was the bit I was querying.
 
it’s how it is, fans won’t go to a home game. If we had been drawn away I’m sure we’d have taken and sold out an extended allocation despite the fact we’d have expected a heavily rotated squad.

Yesterday’s team was stronger than I expected. What I don’t understand is having decent players on the bench, and then not to use them when the game was in the balance. Leave those players at home if you’re not interested in trying to win the game.
 
garyeaststand said:
Rather than penny pinching for our next home cup match the club should prioritise the fan experience, and as much as people say they don’t care what other fans think it doesn’t look good closing 70% of the stadium, also the player experience must be effected playing with only 1 and a half stands open.

Start by making it as easy as possible for season ticket holders to continue their habit of going using tech, and use incentives to encourage all fans to go
  • text, email etc to season card holder confirming their seat is waiting for them with a link to the basket that allows you to purchase in a couple of clicks
  • Trial an option for season ticket holders to add home cup games to your next renewal, this can be charged and included in your direct payments, anything not used can be rolled over to next season.
  • £15 special offer as a season ticket holder (i think this is minimum allowed in cup), extend offer to members for first 48 hours of tickets sales following season card period.
  • 1 or 2 loyalty points for attending (ticket must be scanned in) stating loyalty points will be used if any Wembley visit this season is oversubscribed. Someone mentioned boro offer 2, and I’m sure you get more caps with England for home games than aways which they put in place because the home friendlies etc were badly attended.
  • 50% off voucher for the club shop to be used on the day of the game on 1 item (encourage people to use the shop and some may buy more than one item)
  • Free pint and a pie before 2:30pm - encourage people to get in the ground early and some of these may buy additional pints etc after the free one
I get the argument that if you want to go you will go, but it was hard work from the off just buying the tickets and it must have put some off, it took me over 10 clicks to purchase a seat with a decent view for example which is ridiculous. and so limited choice many were waiting to see if they would open up more areas. At one point on Friday which was prime time for people deciding what to do at the weekend, the available seats was limited to a few hundred in the corner. The club put zero effort into any marketing or selling the tickets and all this created a we don’t care if you come feel about it.

We are creatures of habits as fans, make it as easy as possible to buy tickets, use incentivise to encourage people to go and put a bit effort into the marketing.
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It’s embedded in most fans brains that they don’t go to home cup games .

It’s a very difficult thing to do to change a mindset .

People are like sheep .

I used to go to away games like Arsenal and Pompey away if mates weren’t going

Nowadays 2 drop out of a group and the rest don’t go in most circumstances.

Society has changed I guess
 
garyeaststand said:
Rather than penny pinching for our next home cup match the club should prioritise the fan experience, and as much as people say they don’t care what other fans think it doesn’t look good closing 70% of the stadium, also the player experience must be effected playing with only 1 and a half stands open.

Start by making it as easy as possible for season ticket holders to continue their habit of going using tech, and use incentives to encourage all fans to go
  • text, email etc to season card holder confirming their seat is waiting for them with a link to the basket that allows you to purchase in a couple of clicks
  • Trial an option for season ticket holders to add home cup games to your next renewal, this can be charged and included in your direct payments, anything not used can be rolled over to next season.
  • £15 special offer as a season ticket holder (i think this is minimum allowed in cup), extend offer to members for first 48 hours of tickets sales following season card period.
  • 1 or 2 loyalty points for attending (ticket must be scanned in) stating loyalty points will be used if any Wembley visit this season is oversubscribed. Someone mentioned boro offer 2, and I’m sure you get more caps with England for home games than aways which they put in place because the home friendlies etc were badly attended.
  • 50% off voucher for the club shop to be used on the day of the game on 1 item (encourage people to use the shop and some may buy more than one item)
  • Free pint and a pie before 2:30pm - encourage people to get in the ground early and some of these may buy additional pints etc after the free one
I get the argument that if you want to go you will go, but it was hard work from the off just buying the tickets and it must have put some off, it took me over 10 clicks to purchase a seat with a decent view for example which is ridiculous. and so limited choice many were waiting to see if they would open up more areas. At one point on Friday which was prime time for people deciding what to do at the weekend, the available seats was limited to a few hundred in the corner. The club put zero effort into any marketing or selling the tickets and all this created a we don’t care if you come feel about it.

We are creatures of habits as fans, make it as easy as possible to buy tickets, use incentivise to encourage people to go and put a bit effort into the marketing.
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Season ticket holders should get early round cup games free . Half price tickets for all others in the early rounds . Fully agree the club needs to be far more proactive to get people through the gates
 
Houghtoner said:
Exactly. Not a dig at OP cos some good suggestions there. But it’s the overall recent cup record that means people don’t bother.

We get to a semi or two in next 3/4 seasons for example it’ll give people more hope it’ll be repeated.
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We only pulled in 25k home fans for a semi final last time...
 
Southern Monkey said:
it’s how it is, fans won’t go to a home game. If we had been drawn away I’m sure we’d have taken and sold out an extended allocation despite the fact we’d have expected a heavily rotated squad.

Yesterday’s team was stronger than I expected. What I don’t understand is having decent players on the bench, and then not to use them when the game was in the balance. Leave those players at home if you’re not interested in trying to win the game.
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Exactly.

He had Jobe and Isidor on the bench , great ... But in what scenario was he going to use them ?

1-1 going into extra time , we were on top but not creating a lot, game there for the taking, if your not bringing them on in that situation, then your never going to bring them on. So why have them on the bench ?
 
BRMC said:
Harrison Jones didn't look out of place.
Isidor rested after playing 5 games in 15 days and suffering cramp on numerous occasions. Could easily have popped a hamstring.
Mayenda ran himself into the group and was in a similar position to Isidor.
Did Zack Johnson make a mistake when he came on?
I'll give you the Rusyn sub.

We outplayed them for the majority of the game, and it was mistakes by Neil and O9 (fist teamers) that gave them the win.
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All of those points are true, doesn't stop what i said being true either.

If Isidor isn't gonna play why was he on the bench? I watch the u21s a fair bit, i love seeing them get their opportunities but that doesn't mean picking them ahead of first teamers gives us a better chance of winning, it just doesn't doesn't.
 
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