When the prices shot up over a year ago i was paying £190 a month, then last year it dropped to £145. Going into December i was showing as £300ish in credit.
I got email last week saying 'based on usage' it was going up to £185 p/m so I logged on and saw we were still £145 in credit. I was gonna ring them as theyre putting it up based on usage, but im still £145 credit, its coming to warmer months and the April change is coming in.
Anyway, last night i remembered about it and went on line again. Now showing £300 in debit!
I looked over and seems they used estimated readings for Feb and Jan 24 and i hadnt submiited an actual reading since Nov 23. Now im certain i have, monthly, cos i can remember but its a moot point, they aint got them, so it mustnt have gone through.
So last night i submitted meter readings and within 5 mins i got a new statement come through - now £425 in debit!
So between me looking at my account mid-Feb (and in that period theyve apparently taken estimated readings) and now we've gone from £300+ in credit to £425 debit!
Strangley enough, new tarriff offer has appeared and theyre now offering me a fixed rate of £165 per month, which is down on the £190 per month they were offering last month.
TBF - it all baffles me!
I got email last week saying 'based on usage' it was going up to £185 p/m so I logged on and saw we were still £145 in credit. I was gonna ring them as theyre putting it up based on usage, but im still £145 credit, its coming to warmer months and the April change is coming in.
Anyway, last night i remembered about it and went on line again. Now showing £300 in debit!
I looked over and seems they used estimated readings for Feb and Jan 24 and i hadnt submiited an actual reading since Nov 23. Now im certain i have, monthly, cos i can remember but its a moot point, they aint got them, so it mustnt have gone through.
So last night i submitted meter readings and within 5 mins i got a new statement come through - now £425 in debit!
So between me looking at my account mid-Feb (and in that period theyve apparently taken estimated readings) and now we've gone from £300+ in credit to £425 debit!
Strangley enough, new tarriff offer has appeared and theyre now offering me a fixed rate of £165 per month, which is down on the £190 per month they were offering last month.
TBF - it all baffles me!
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