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Attendance Thread - Norwich City

vinegar hill said:
I simply can’t see why the club can’t have one cash turnstile open maybe in the North Stand only to solve this issue.
Even if only 100 people use it surely the cost of the operator plus cashing it in at the bank would be more than covered.
Click to expand...

Most likely not. Even that amount of cash needs secure collection, which is fixed rate and very expensive.
 

Grumpy Old Man said:
Most likely not. Even that amount of cash needs secure collection, which is fixed rate and very expensive.
Click to expand...
How do clubs in lower divisions cope with cash? The club seem to say its not economical to open the ticket office full time (which they have done recently) yet clubs in the same and lower divisions do it. The club say its uneconomical to open the club shop, yet clubs in this division and lower leagues do. I dont believe all of these clubs do this for charity, it just stinks of penny pinching
 
Wayne The Punk said:
How do clubs in lower divisions cope with cash? The club seem to say its not economical to open the ticket office full time (which they have done recently) yet clubs in the same and lower divisions do it. The club say its uneconomical to open the club shop, yet clubs in this division and lower leagues do. I dont believe all of these clubs do this for charity, it just stinks of penny pinching
Click to expand...

As a percentage, it gets lower as the amount of cash increases. The problem for SAFC is the relatively low value in relation to the cost. It's also possible that some still get staff to do it (which would make their insurers very nervous)
jackson853 said:
or an employee could just take it to a bank
Click to expand...

Incredibly bad practice, frowned on by insurers, and potentially a breach of duty of care to employees. The club would certainly be liable if anything happened.
 
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Grumpy Old Man said:
As a percentage, it gets lower as the amount of cash increases. The problem for SAFC is the relatively low value in relation to the cost. It's also possible that some still get staff to do it (which would make their insurers very nervous)
Click to expand...
I dont actually care tbh, it should be an option, at one gate in all stands, am I correct in thinking at the moment any issues at the turnstile are just redirected back to the ticket office as there are no staff at any turnstile to deal with it?
 
Grumpy Old Man said:
As a percentage, it gets lower as the amount of cash increases. The problem for SAFC is the relatively low value in relation to the cost. It's also possible that some still get staff to do it (which would make their insurers very nervous)


Incredibly bad practice, frowned on by insurers, and potentially a breach of duty of care to employees. The club would certainly be liable if anything happened.
Click to expand...
Well if you are telling everyone no one is taking up the cash option it shouldnt be that much money to take to the bank then. Limited risk surely.

Thousands of businesses can do this why not SAFC. Customer care. How many supporters and business will we miss out on in the long term because of this mad system we have. Short sighted penny punching when even on the clubs (now out dated) figures would easaily pay for itself.
 
Wayne The Punk said:
How do clubs in lower divisions cope with cash? The club seem to say its not economical to open the ticket office full time (which they have done recently) yet clubs in the same and lower divisions do it. The club say its uneconomical to open the club shop, yet clubs in this division and lower leagues do. I dont believe all of these clubs do this for charity, it just stinks of penny pinching
Click to expand...
In lower leagues where crowds can be in the hundreds or low thousands, I suspect that “the ticket office” is often a multi tasking office manager, PA, telephone call taker, and probably called Margaret or Elsie.
Perhaps when we get the shop and office in one location then we can have this flexibility of staff that can sell you a shirt or a ticket in person, in a cost effective way.
It’s planned, and now having the two open separately is going to cost the club money, it might happen sooner rather than later 👍🏻
 
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houghton cut head said:
Well thats bollocks - I have just searched 1 club, Coventry since they have a relatively big stadium, and lo and behold. They may be the only club in the league doing it, but I will retire researching with a 100% success rate

Coventry City play home matches at the Coventry Building Society Arena.

Ticket Prices and Match Categories for home league games in the 2022/23 season can be seen below.

Tickets are available to buy at
You must be logged on to see external links
and the Ticket Office at the Coventry Building Society Arena, as well as Cash Turnstiles on matchdays.

The Sky Blues use match categories for the Sky Bet Championship campaign, with matches again categorised as either A, B or C.
Click to expand...
But they do t play any home games.😇
 
Wearson said:
In lower leagues where crowds can be in the hundreds or low thousands, I suspect that “the ticket office” is often a multi tasking office manager, PA, telephone call taker, and more probably called Margaret or Elsie.
Perhaps when we get the shop and office in one location then we can have this flexibility of staff that can sell you a shirt or a ticket in person, in a cost effective way.
It’s planned, and now having the two open separately is going to cost the club money, it might happen sooner rather than later 👍🏻
Click to expand...
How is it not costing the likes of Shef Wed, Ipswich, Middlesbrough, etc, etc.?
 
Wearside Wanderer II said:
This the clubs doing? Asking Tickermaster to block access?
Click to expand...
We don’t know. Could be, but then again it could be TM upgrading, or increasing their security to close off access to their systems.

Not sure if any other clubs who use TM can still be accessed by the API or not. Perhaps that’s a test. But really, not sure it is worth it. Bob is going to count them all manually anyway, so we’re sorted. 😜
 
Mackemansj1 said:
Is club shop open today anyone?.
Click to expand...
Stadium of Light ticket office

The Stadium of Light ticket office opening hours are detailed below.

Alternatively, please email [email protected] along with your customer number and a member of the Ticket Office team will get in touch.

DateOpening Hours
Monday 22 August10am - 5pm
Tuesday 23 August10am - 5pm
Wednesday 24 August10am - 5pm
Thursday 25 August10am - 5pm
Friday 26 August10am - 5pm
Saturday 27 August9am - 12:30pm
Sunday 27 AugustClosed
Stadium of Light store

The Stadium of Light club store opening hours are detailed below.

DateOpening Hours
Monday 22 AugustClosed
Tuesday 23 AugustClosed
Wednesday 24 AugustClosed
Thursday 25 AugustClosed
Friday 26 August10am - 5pm
Saturday 27 August9am - 5pm
Sunday 28 AugustClosed

In a word NO
 
Binxy said:
How is it not costing the likes of Shef Wed, Ipswich, Middlesbrough, etc, etc.?
Click to expand...
It is.
Our ticket office is now open everyday, at the same costs as those clubs.
I’m just answering the question of how lower league clubs can offer a service, on a smaller scale.
 
Manual Block by Block. c13:00 Wednesday August 24th
Tracker 33,079 445 sold in last 28 hours

BlockCapacity of BlockAvailableSoldBlockCapacity of BlockAvailableSoldBlockCapacity of BlockAvailableSold
L1270125145L231318123U215340534
L242056364L2437331342U225042502
L343112419L25330145185U2329923276
L44202418L26427157270U271537146
L53133310L2733075255U2863981558
L64202418L28429138291U2942014406
L743214418L29555189366U29b25075175
L842031389L301359936U303880388
L927019251L3137726351U30b25028222
L101294125U140247355U31b24870178
L113726366U268724663U314209411
L325550555U372318705U3262192529
L332120212U469196595U331574153
L331960196U567214658U128631862
L354170417U669763634U155400540
L343190319U772712715U163663363
L363190319U869015675U245406534
L131200120U940015385U2536810358
L1640610396U138730873U175401539
L143671366U143660366U2654112529
L151558147U143591358U3685425829
L174175412U401480148U3554820528
L1840417387U395151514U3486860808
L1942622404U386610661U108563853
L204304426U376900690U115467539
L2142040380U183031302U205340534
L221566789U195021501Totals35256217733079
 
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