soapster
Striker
Is that your usage or your monthly direct debit? Our usage is about £100 per month for dual fuel with British Gas but they've set the direct debit at £243 per month "in order to cover the increase usage in winter". I'm going to wait and see how it pans out but right now we're about £800 in credit!
there is a cock up somewhere along the line with that. have they refunded your £800. Id give them a call to see if they can justify. are they using actual readings. are you on a special rate that ended and been put onto standard tariff