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Tickets (Playoffs H & A)

Mine took two minutes online for me and my dad. Hope everyone else gets sorted.

I really hope there’s some investment in the infrastructure of the ticket office. It’s such a chew and risks alienating so many.
 

Having travelled the world and been in some of the most dangerous cities in Asia and South America without doubt the one night Iwe spent in Luton last year made me realise calling it a sh*those does not do it justice...probably the most desperate lawless apparently drug riven outpost of the British Empire. We had our phones stolen by druggies in wetherspoons...staff not interested, and plod took 90 mins to answer call and give an incident number. Horrible place
 
ca8msm said:
It's a cookie issue. They send a specific cookie that is then sent back with a request to check if you need to perform a captcha check and you've ended up stuck with an invalid one (or somehow you have javascript disabled).

Easiest solution is to just use a private browser window to getpast the issue. Alternatively open up dev tools in your browser, go to the Application tab and delete cookies, local and session storage for that site.
Click to expand...
Sadly done both of these and its made not a scrap of difference.

At 70+ years I think I've lost the will to fight SAFC to buy a ticket and the thought of the problems to come with season tickets..........
 
ca8msm said:
It's a cookie issue. They send a specific cookie that is then sent back with a request to check if you need to perform a captcha check and you've ended up stuck with an invalid one (or somehow you have javascript disabled).

Easiest solution is to just use a private browser window to getpast the issue. Alternatively open up dev tools in your browser, go to the Application tab and delete cookies, local and session storage for that site.
Click to expand...
Thanks mate - I've tried all that but it hasn't helped. It's so frustrating. Everything else on the SAFC website works. And the ticketing section has worked OK right up until today. I have no idea what's wrong and I can't seem to do a thing about it. Mystifying. I'll have to get someone else's laptop to do it.
 
Hettonlass said:
Supporters with 100+ Black Cat Points will be able to secure their seat tomorrow from 10am to 12 noon.

Subject to availability, phase two will also take place tomorrow and fans with 95+ Black Cat Points will be able to purchase a ticket from 1pm to 5pm.

Supporters are advised that all seats are unreserved and tickets are priced as follows:

Adults: £30
Over-65s and Under-22s: £24
Over-75s and Under-19s: £21
Under-17s: £12
Under-10s: £9


You must be logged on to see external links
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2 hour window, i bet a few will be grafting between 10am and 12pm and miss out
 
tunstallhill said:
You must be logged on to see external links

Tickets for Sunderland AFC’s Play-Off semi-final second leg against Luton Town will be on sale from 10am on Wednesday 10 May.

Following Saturday’s Stadium of Light match-up, the Lads will head south and take on the Hatters at Kenilworth Road on Tuesday 16 May (KO 8pm).

Supporters with 100+ Black Cat Points will be able to secure their seat tomorrow from 10am to 12 noon.

Subject to availability, phase two will also take place tomorrow and fans with 95+ Black Cat Points will be able to purchase a ticket from 1pm to 5pm.

Supporters are advised that all seats are unreserved and tickets are priced as follows:

Adults: £30
Over-65s and Under-22s: £24
Over-75s and Under-19s: £21
Under-17s: £12
Under-10s: £9
Click to expand...


Online only and posted out? Or can we get them at the tkt office?
 
@Hettonlass or anyone else any idea how to buy tickets in your network Ive bought mine but can't get to my sons, he has never logged in as I have always sorted our tickets. He is a current season ticket holder but not next year - any ideas? I've worked in tech for 30 odd years and never had an issue before. I can see him in my network but cant get to a ticket for him....any help appreciated
 
Flip said:
@Hettonlass or anyone else any idea how to buy tickets in your network Ive bought mine but can't get to my sons, he has never logged in as I have always sorted our tickets. He is a current season ticket holder but not next year - any ideas? I've worked in tech for 30 odd years and never had an issue before. I can see him in my network but cant get to a ticket for him....any help appreciated
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Click on his name and manage and not assign, you might need permission again
 
Hettonlass said:
Click on his name and manage and not assign, you might need permission again
Click to expand...
Tried that but as we've had the account about 10 years he has no idea what email account will have been used - if one was ever setup as he was only little when he got his first ticket. Is there no-one I can ring about this as will need to take half day off work if I cant get it resolved - thanks btw
 
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