Hank Scorpio
Striker
And you think the club have done a fantastic job here, turning phones and email off and late opening of the ticket office tomorrow?
You do realise people at the ticketless office today were season card holders? You realise some of them were turned away? You also realise they have no way of contacting the club until 12 tomorrow when their season ticket seats will be released to general sale![]()
Seriously its beyond shite
I agree, Picking the phone up or an email would have solved a lot of it. I worked in customer services at a high level, this is another shitshow from the caring club
The problems have been there all season bud but obviously the last 24 hours have highlighted the issues even more.
They could potentially open a telephone line but they probably don’t have the staff to cover it.
They could open the ticket office for longer but the staff probably need a break (and of course will have other commitments)