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Do any of the wise SMB work for Sky...specifically in a technical capacity in relation to broadband? Needing some help in relation to no longer being able to use my employers IPSEC VPN solution for remote access...
have you tried turning it off and back on again?
Do any of the wise SMB work for Sky...specifically in a technical capacity in relation to broadband? Needing some help in relation to no longer being able to use my employers IPSEC VPN solution for remote access...
why do you think it’s an issue with Sky rather than at your employers end?
I have problems with my work vpn on sky. They mess with the dns. Putting stuff in my hosts file helped with some of the problems. Before I did that I kept having to mobile hot-spot . Does that work for you, cos that proved to me it was sky
Yeah I can connect fine using my mobile as a hot spot...but unfortunately I don't have unlimited data so not really a feasible option moving forward.
Have you called them and explained may be able to do something to allow the connection.
Yeah spoke with a member of their tech team (in Bulgaria) who was canny enough but seemed pretty clueless!! Carried out a router reset and then he pretty much gave up.
Their first line will all be shit try to escalate it, especially if he just told you to turn it off and back on again.
Got more advice on here and people are taking the piss too
Yeah think I'm going to have to call them and escalate...it's a royal pain in the behind!!!
Haha usually the way!
Yeah I was the same, but it gave me evidence it was sky. Is it certain internal ip addresses you're failing on?Yeah I can connect fine using my mobile as a hot spot...but unfortunately I don't have unlimited data so not really a feasible option moving forward.