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Season card - No Auto Renew


TradingPlaces said:
Will let you know mate but I haven't actually received my email from them as yet, looks like @Grumpy Old Man is on the special list!
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I was taking the piss outta my own, plus I realised there's more than just 76 yards.
I'm jesting about council etc as only jealous!
If the club are using a loyalty discount then given what happened with the council tickets then it could happen with the prawn sandwich brigade anarl 🤪
 
ATTACK ATTACK ATTACK said:
I was taking the piss outta my own, plus I realised there's more than just 76 yards.
I'm jesting about council etc as only jealous!
If the club are using a loyalty discount then given what happened with the council tickets then it could happen with the prawn sandwich brigade anarl 🤪
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Just had my email and I'm £1995 plus Vat anarl but I've had SC for 20 years plus. Need someone who only went back to games this season to see if it's personalised or not, I think it could be.
 
TradingPlaces said:
Just had my email and I'm £1995 plus Vat anarl but I've had SC for 20 years plus. Need someone who only went back to games this season to see if it's personalised or not, I think it could be.
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Pleased you didn't take offence at my prawn comment as I hid my text in between my sentence if you click the blur 😉

You'd possibly need someone who started going 2023/24 or 2024/25 because if not it could be a simple 2 tier £1995 for old and whatever for the new is. Maybe you'll know soon enough what it is and I've a feeling they may possibly reduce it.

It would mean a slightly cheaper match day so more sold as ST and more money spent within the bar etc and more match day sold than just selling them cheap as just a seat. I dunno to be honest and it's more being nosey as I'm not getting one anyway 🤣
 
ATTACK ATTACK ATTACK said:
Pleased you didn't take offence at my prawn comment as I hid my text in between my sentence if you click the blur 😉

You'd possibly need someone who started going 2023/24 or 2024/25 because if not it could be a simple 2 tier £1995 for old and whatever for the new is. I've a feeling they may possibly reduce it as it would mean a slightly cheaper match day so more sold as ST and more money spent within the bar etc and more match day sold than just selling them cheap as just a seat. I dunno to be honest and it's more being nosey as I'm not getting one anyway 🤣
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The match day sales are where they coin it all round though. The tourists all have bags stuffed with store merch.
 
Grumpy Old Man said:
The match day sales are where they coin it all round though. The tourists all have bags stuffed with store merch.
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That's what I mean, by increasing the prices again then surely they'd sell less match day than they did so far this season and being left with more basic seats to sell instead and therefore not maximising revenue?

I dunno as I'm not deciding what is best but as long as fans are happy paying what they do and the club make the money they're hoping to make it's a win win.

Hopefully in a few seasons we're still doing well and with the extension we end up with something like Brighton have in their main stand in our East stand with all the lounges etc making a few more million for the club.
 
humbug said:
not sure that's right unless i'm missing something. all of us have just renewed in u4 and paid £661.50. sat there since the stadium opened.
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I am also an UBER fan in U5, originally quoted as £661.50 but today received email saying this is incorrect.
Away at present so cannot logon to re-renew, am I correct in thinking this will be £715??
 
Dear Supporter,
Thank you for renewing your season ticket for the 2026-27 campaign.
Unfortunately, following the start of the sales window, we have identified a pricing error that affected several purchases, including your renewal.
This was due to human error, and we apologise for the inconvenience caused by this. Due to this, we aren’t able to honour the purchase at that incorrect price.
As set out in our Ticketing Terms and Conditions, the Club must cancel and refund transactions made with a clear pricing error.
A full refund will be returned to your original payment method within five working days, and your seat will remain reserved for you until 11 April, giving you priority to repurchase at the correct price from 5PM on Monday 2nd March.
We know this isn’t the level of service you expect, and we’re taking steps internally to prevent this from happening again.
If you’d like to talk to us, our Ticketing Team is here to help on 0371 911 1973 or via ASKSAFC.com.
Thank you for your understanding — and for your continued support.
Kind regards,
Sunderland AFC Ticket Office
 
Super Hodge said:
Dear Supporter,
Thank you for renewing your season ticket for the 2026-27 campaign.
Unfortunately, following the start of the sales window, we have identified a pricing error that affected several purchases, including your renewal.
This was due to human error, and we apologise for the inconvenience caused by this. Due to this, we aren’t able to honour the purchase at that incorrect price.
As set out in our Ticketing Terms and Conditions, the Club must cancel and refund transactions made with a clear pricing error.
A full refund will be returned to your original payment method within five working days, and your seat will remain reserved for you until 11 April, giving you priority to repurchase at the correct price from 5PM on Monday 2nd March.
We know this isn’t the level of service you expect, and we’re taking steps internally to prevent this from happening again.
If you’d like to talk to us, our Ticketing Team is here to help on 0371 911 1973 or via ASKSAFC.com.
Thank you for your understanding — and for your continued support.
Kind regards,
Sunderland AFC Ticket Office
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I got that email, we paid 690 for east stand tickets and all our tickets are still in the system. Feck knows what’s going on
 
Also had the same email tonight at 17:07 on a Friday!!!! Absolute joke run like a Pub team.
Have to wait until Monday to find out what the TRUE prices are.
 
Super Hodge said:
Dear Supporter,
Thank you for renewing your season ticket for the 2026-27 campaign.
Unfortunately, following the start of the sales window, we have identified a pricing error that affected several purchases, including your renewal.
This was due to human error, and we apologise for the inconvenience caused by this. Due to this, we aren’t able to honour the purchase at that incorrect price.
As set out in our Ticketing Terms and Conditions, the Club must cancel and refund transactions made with a clear pricing error.
A full refund will be returned to your original payment method within five working days, and your seat will remain reserved for you until 11 April, giving you priority to repurchase at the correct price from 5PM on Monday 2nd March.
We know this isn’t the level of service you expect, and we’re taking steps internally to prevent this from happening again.
If you’d like to talk to us, our Ticketing Team is here to help on 0371 911 1973 or via ASKSAFC.com.
Thank you for your understanding — and for your continued support.
Kind regards,
Sunderland AFC Ticket Office
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I've received two of these. Assuming one for my ticket and one for my son's as both accounts are to my email address.

However, one of the emails says "from 5pm on Monday 2nd March" as above, and the other just stops after "correct price".

Can't even send out an apology with clear instructions FFS
 
Crispy_Calzonie said:
There’s been two emails sent out as well; one specifying 5pm on Monday and the other not specifying a time at all
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My email stated that I can re-renew until 11April - no mention of delay until Monday.

I suspect that someone has cocked up and made all sections the same price, when the upper 3 sections are more expensive.
 
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