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Northern trains

T_Bone said:
I’m not reading their guff. I emailed them some years ago after a home game against Leicester City. When the train from Newcastle to Teesside pulled into Sunderland after the match it was rammed. Been using these trains for fifty years. I knew it was already rammed to capacity but we were herded on. Guards telling us to push up etc.
An old boy next to me was squashed and it was so hot he couldn’t breathe. He actually passed out and collapsed onto me.
We brought him round by slapping him and giving him water and the scenes inside the carriage were diabolical. I e mailed them and told them about this incident. At the time they promised a reply within 28 days, I got one after 42 days basically telling me they did not have any rolling stock to add to this service.
They then took two,paragraphs telling me how some day in the future the service woukd be improved when they took receipt,of stock deemed no longer suitable for the South. It didn’t state that exactly but that was what it meant.
I responded asking them if it would take a fatality before they upped their game, they did not reply.
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I mailed then after an old woman fell to the floor on the seaham hall bend, overcrowded snd nothing to cling to.

I asked them if they saw this as dangerous and reply said its fine to smash a window in an incident. Wtf.
 

Fair play to you for apologising. It’s very frustrating for everyone, I can guarantee you the staff are just as annoyed at the situation they are put in. It is horrible having to turn people away. Disgracefully under funded the rail in the NE.

SPUFF said:
Been done. Nowt changes. Lost my shit with ticket man after being refused the other season. I went back n apologised, must get shit every single Saturday poor sod.
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david_watts said:
Fair play to you for apologising. It’s very frustrating for everyone, I can guarantee you the staff are just as annoyed at the situation they are put in. It is horrible having to turn people away. Disgracefully under funded the rail in the NE.
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Thanks. Had s pint, simmered then pitied the poor bastard. Some scum will proper go to town when he declares train full. Bet he dreads each weekend.
 
I know it's a bit crap matchdays and Saturdays in general with the two carriage nonsense,but have to say, I've been using them Monday to Friday for the last six weeks and they've been spot on. Hopefully that's an indicator of things to come.
 
The service is adequate during the week to be fair (most of the time). On a Saturday though it just isn’t able to cope with the swelled numbers.

Secret Visage said:
I know it's a bit crap matchdays and Saturdays in general with the two carriage nonsense,but have to say, I've been using them Monday to Friday for the last six weeks and they've been spot on. Hopefully that's an indicator of things to come.
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Turned away at Stockton for the 10:43 nobody getting on. People here waiting from the train before 9:43 where they also weren’t allowed on. Absolute f***ing disgrace. Having to get a minibus up
 
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