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ID checks for away tickets

tunstallhill said:
Couldn't give a shit if you think it sounds fishy

It's not beyond the realms of possibility that over the course of a season you might pass your ticket on once, then fall ill before a different game and your ticket goes unused. There's two strikes. Would just be nice to know what the punishment is for that
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Passing a ticket on at all is illegal

Not turning up once due to illness once in a while could happen, twice in a season though hmmm
 
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Unauthorised selling of football tickets in the UK is a criminal offence under the
Criminal Justice and Public Order Act 1994 and can lead to severe penalties, including hefty fines and football banning orders. Clubs also impose their own strict sanctions on offenders, such as cancelling memberships and indefinite stadium bans.

Criminal Punishments (UK Law)
  • Fines: An individual convicted of the offence is liable on summary conviction to a fine not exceeding level 5 on the standard scale, which can be up to £5,000.
  • Football Banning Orders (FBOs): Courts can impose FBOs, which restrict individuals from attending designated football matches.
    • If no immediate prison sentence is imposed, an FBO can last for a minimum of 3 years and a maximum of 5 years.
    • Breaching an FBO is a separate offence, punishable by up to six months' imprisonment.
  • Proceeds of Crime Act proceedings: Convicted individuals may have their finances investigated and any profits gained from illegal sales confiscated.

Club Sanctions
In addition to criminal penalties, football clubs take robust action against individuals found to be selling tickets illegally:
  • Ticket Invalidation: Tickets sold through unauthorised channels are often cancelled, and the holder will be refused entry to the stadium.
  • Account Suspension and Bans: Season ticket holders or members found touting their tickets face severe sanctions, including the blocking of their accounts and suspension or indefinite bans from attending matches.
  • Police Reporting: Clubs will share intelligence with other clubs and the Premier League, and in cases of serious fraud, will report the matter to the police for prosecution.
To avoid these penalties, supporters should only purchase or sell tickets through official club channels or a verified Ticketmaster Fan Resale system, where permitted.
 
SAFC2012 said:
Unauthorised selling of football tickets in the UK is a criminal offence under the
Criminal Justice and Public Order Act 1994 and can lead to severe penalties, including hefty fines and football banning orders. Clubs also impose their own strict sanctions on offenders, such as cancelling memberships and indefinite stadium bans.

Criminal Punishments (UK Law)
  • Fines: An individual convicted of the offence is liable on summary conviction to a fine not exceeding level 5 on the standard scale, which can be up to £5,000.
  • Football Banning Orders (FBOs):Courts can impose FBOs, which restrict individuals from attending designated football matches.
    • If no immediate prison sentence is imposed, an FBO can last for a minimum of 3 years and a maximum of 5 years.
    • Breaching an FBO is a separate offence, punishable by up to six months' imprisonment.
  • Proceeds of Crime Act proceedings: Convicted individuals may have their finances investigated and any profits gained from illegal sales confiscated.

Club Sanctions
In addition to criminal penalties, football clubs take robust action against individuals found to be selling tickets illegally:
  • Ticket Invalidation: Tickets sold through unauthorised channels are often cancelled, and the holder will be refused entry to the stadium.
  • Account Suspension and Bans: Season ticket holders or members found touting their tickets face severe sanctions, including the blocking of their accounts and suspension or indefinite bans from attending matches.
  • Police Reporting: Clubs will share intelligence with other clubs and the Premier League, and in cases of serious fraud, will report the matter to the police for prosecution.
To avoid these penalties, supporters should only purchase or sell tickets through official club channels or a verified Ticketmaster Fan Resale system, where permitted.
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It would be nice of club to let us know which of these punishments will be applicable to which offence.
 
Bet there are no id checks for the mags away….ticket not working aye mate just pop round to the ticket office for me 🤣🤣

I suppose they could make you collect your ticket with id from our ticket office prior to the game 😉
 
To be honest there's a million reasons why a ticket might not be used - illness, emergency, failed pickup, car breakdown, train delays, traffic etc. etc.

I think what the club need to realise is that unused ticket does not equal it being sold on for profit.

Yes it looks dodgy when a ticket selected for an ID check is not used but even still the above scenario could apply as, if current practice is followed, you only know you have been picked for an ID check when you actually get to the turnstile so it is not beyond the realms of possibility that you never make a match that you have been selected for an ID check for without knowing.
one footed wonder said:
Bet there are no id checks for the mags away….ticket not working aye mate just pop round to the ticket office for me 🤣🤣

I suppose they could make you collect your ticket with id from our ticket office prior to the game 😉
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usually a designated away ticket office right next to the away turnstiles
 
Hawkings Boots said:
To be honest there's a million reasons why a ticket might not be used - illness, emergency, failed pickup, car breakdown, train delays, traffic etc. etc.

I think what the club need to realise is that unused ticket does not equal it being sold on for profit.

Yes it looks dodgy when a ticket selected for an ID check is not used but even still the above scenario could apply as, if current practice is followed, you only know you have been picked for an ID check when you actually get to the turnstile so it is not beyond the realms of possibility that you never make a match that you have been selected for an ID check for without knowing.

usually a designated away ticket office right next to the away turnstiles
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They could easily have an 'unused ticket' email address or askSAFC function, so on the morning of the game you can register it as going unused that day in case this scenario plays out..

I'm wouldn't be surprised if the system is updated to know which tickets or the entire away section don't get scanned on the way in, and they can take loyalty points off tickets that don't get used at all
SAFC2012 said:
Club sanctions are potentially in addition to criminal sanctions. The club can’t override a judge if criminal action was taken.
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All I mean is - what is the punishment dished out by the club to a supporter who fails to collect a ticket at an away game that has been flagged for an ID check.

That's all I'd like to know..just what the official line is
 
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Hawkings Boots said:
To be honest there's a million reasons why a ticket might not be used - illness, emergency, failed pickup, car breakdown, train delays, traffic etc. etc.

I think what the club need to realise is that unused ticket does not equal it being sold on for profit.

Yes it looks dodgy when a ticket selected for an ID check is not used but even still the above scenario could apply as, if current practice is followed, you only know you have been picked for an ID check when you actually get to the turnstile so it is not beyond the realms of possibility that you never make a match that you have been selected for an ID check for without knowing.

usually a designated away ticket office right next to the away turnstiles
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I don’t think it looks dodgy at all? Why’d you get in any trouble for not using your ticket.

It’s only dodgy if you scan the ticket at the turnstile and don’t go with ID to the ticket office imo.

A aside, but I do think this thread is going around in circles like. The same arguments being thrown back and forth. Mods should probably shut it down.
 
Roker-73 said:
Why does allowing your home season ticket to be used by your missus when you can’t go mean you need a physical card? It’s much much easier to share a home ticket digitally with her via a transfer to her account. It then disables that game from your e-ticket and issues one for her for just that game. Repeat whenever required.

The named card holder is the season ticket holder and they can go to away games on it. There is no “sharing” arrangement where you both own the season ticket. The named owner can pass the ticket on for home games (via the digital sharing option) as much as they like, but not for away games.
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Because when digital season cards were first released they didn't have the transfer option available.
In theory we could change to a digital one now but as has been seen the forward process is still not totally efficient (prime example the Liverpool game), adding in the fact my internet connection is not always stable in the middle of the sea we'll stick with physical cards as long as possible.

Your second point doesn't marry up with what my conversations were with the club so I'll take their word on that rather than yours. I had detailed conversations about sharing a season ticket so in fact, yes, there is a sharing arrangement.

So again what doesn't add up?
The implication appeared to be that I was playing the system whereas the simple facts are I want my kids to be able to go to as many away games as possible and not be affected by my job.
This hasn't been an issue when I took them to Cardiff, Swansea and Plymouth or my Mrs had to take them to Charlton, Portsmouth and Norwich but now some folks can't get tickets Premier League aways and there's talks of banning people and introducing ballots.
 
Yina what people are like man, always seems to be those who have ‘emergencies’ every week, worked with a load of them.

“Owa Mackenzies bashed her heed off a wall, Owa Tysons bit the cats ear off, me mas been kidnapped”

Always some drama like, these people shouldn’t be applying for tickets. They’re not serious people.
 
SAFC_FTM said:
Because when digital season cards were first released they didn't have the transfer option available.
In theory we could change to a digital one now but as has been seen the forward process is still not totally efficient (prime example the Liverpool game), adding in the fact my internet connection is not always stable in the middle of the sea we'll stick with physical cards as long as possible.

Your second point doesn't marry up with what my conversations were with the club so I'll take their word on that rather than yours. I had detailed conversations about sharing a season ticket so in fact, yes, there is a sharing arrangement.

So again what doesn't add up?
The implication appeared to be that I was playing the system whereas the simple facts are I want my kids to be able to go to as many away games as possible and not be affected by my job.
This hasn't been an issue when I took them to Cardiff, Swansea and Plymouth or my Mrs had to take them to Charlton, Portsmouth and Norwich but now some folks can't get tickets Premier League aways and there's talks of banning people and introducing ballots.
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Did you have conversations with the club regarding a sharing arrangement at the start of this season or was it a couple of years ago?
 
I get the worry about what happens say if people have an emergency/illness after buying the ticket but before the match.

Personally, I don’t think it’s unreasonable for the club to give a little more guidance/reassurance in terms of potential outcomes, even something along the lines of

Prior to any further action being taken, where an away ticket has not been scanned, or has been scanned and subsequently no photo id has been produced at the away ticket office when entry has been refused, the club will seek to discuss the situation with the season card holder against whom the ticket was registered.

After reasonable attempts, where contact cannot be made with the season card holder against whom the ticket was registered the club reserve the right to make a decision based on the information available to them.

Potential further action can include, but is not limited to no further action, warning, removal of loyalty point for the game in question, removal of all loyalty points.

Now I’m sure more intelligent and/or opinionated people than me can pick at the words I’ve used but I’m sure you get my drift ie some guidance/reassurance but enough room to judge each case on its merits (including repeat offenders)

The checks are what they are and not against them at all just think the club could be more helpful in terms of guidance on this topic.
 
HarrogateMackem said:
I don’t think it looks dodgy at all? Why’d you get in any trouble for not using your ticket.

It’s only dodgy if you scan the ticket at the turnstile and don’t go with ID to the ticket office imo.

A aside, but I do think this thread is going around in circles like. The same arguments being thrown back and forth. Mods should probably shut it down.
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The club haven't clarified anything at all,that's the problem with the whole situation.
Some clear and concise wording on the whole issue stating what punishment/ sanctions will be applied if someone else is caught using your number/ticket and what if anything (apart from losing the LP) would happen if you fail to attend more than once but the ticket isn't scanned.
Whatever they come up with would have to be accepted but it would clear everything up once and for all.
It's really not rocket science or a massive costing exercise,it's just common scence.
 
Disco_Pants93 said:
How do people know this information mate? Has it been shared by the club?
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I'm not sure what we're doing. I know what the mags do from their supporters trust. Not sure what happens when it's a genuine illness or whatever but if the turnstile shows red at the game (without warning) and the person doesn't have ID to prove it's them they lose all loyalty points for a first offence and lose their season ticket for a second offence.

I would assume telling the club prior to arriving at the turnstile would be treated differently because they'd cancel the ticket so it's not as if anyone would be trying it on, but certainly if you arrive at the ground with someone else's ticket that person is taking a huge risk so, even with potentially few checks, they probably have pretty good certainty the right people are there because even if it's a 1% chance you can't afford to regularly risk it
 
Guinness Guzzler said:
I'm not sure what we're doing. I know what the mags do from their supporters trust. Not sure what happens when it's a genuine illness or whatever but if the turnstile shows red at the game (without warning) and the person doesn't have ID to prove it's them they lose all loyalty points for a first offence and lose their season ticket for a second offence.

I would assume telling the club prior to arriving at the turnstile would be treated differently because they'd cancel the ticket so it's not as if anyone would be trying it on, but certainly if you arrive at the ground with someone else's ticket that person is taking a huge risk so, even with potentially few checks, they probably have pretty good certainty the right people are there because even if it's a 1% chance you can't afford to regularly risk it
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They 100% have to communicate this all better. Because at the minute, we know some people have been caught passing their ticket on but we've got no idea what happens thereafter and we know the ticket goes to waste. If you can't attend, surely there has to be away easily of cancelling your ticket online and the club know you've cancelled it. If it's too late to re-sell then so be it but you've done what you can from your end
 
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