F.A.O People who've cancelled their ST

[Hot Since 82]

Bought our two by paying up front. I done it in minutes and got an email as proff of purchase straight away. Absolute piece of piss. Great service.

I've done this for the last 8 seasons, after they messed up my DD back then. Fuck ever going back onto the direct debit.

 

[molthemackem]

I never got a reply to my email expressing my displeasure at how they bent over for the mags.

Were you surprised? The off field stories, that have not made it on here, are scary

 

[Mr David]

I got an email today saying sorry for sending you an email confirming a renewal when you may not have. if you wish to cancel your ticket fill in another form. So I was right they did it incase people cancelled in the heat of the moment

 

[jarramackem]

Looks like I’m in 2 seats next season then as my old seat has just been confirmed even though I cancelled that renewal and chose somewhere else to sit.

Twice the fun

I did exactly the same. Managed to cancel my original ones at ten to five yesterday after trying all day to get through to the ticket office

 

[DBStar]

I got an email today saying sorry for sending you an email confirming a renewal when you may not have. if you wish to cancel your ticket fill in another form. So I was right they did it incase people cancelled in the heat of the moment

I got both emails. The first says:

I need to update my information. How do I do this?​

A. Please sign in to your ticket account and click profile to amend your details. If your currently pay via direct debit and wish to update your bank details, please view account menu>ticketing>season subscription​

Following these steps leads me to a screen advising me I have no season subscription. So even if we were to change minds, there is no way to set up a DD.

 

[bernardbresslaw]

It's a wonder anyone manages to get into the ground tbh, it really is.

Honestly I work for a multi national company that's the same, fuckin useless. The older you get you realise that most managers at the very top are stealing a living.

 

[Dash riprock]

Incredible.

Morning Gus'

 

[Bears Beets]

I did exactly the same. Managed to cancel my original ones at ten to five yesterday after trying all day to get through to the ticket office

Still waiting for a response via email.
I’m off next Friday so no doubt I’ll have to go to the ticket office then

 

[richest]

Anyone else had an email saying thanks for your purchase?

No


KLD out!

 

[jarramackem]

Still waiting for a response via email.
I’m off next Friday so no doubt I’ll have to go to the ticket office then

Just keep trying on the phone if you can. I got through late in the day after about 6 attempts but it was sorted in 10 minutes by someone from Ticketmaster in Manchester once I got through

 

[Randy Savage]

They’ve just emailed me again thanking me for purchasing my son’s ticket, which I haven’t.

 

[SAFC_Marc]

Another email, they've "Noticed that I've cancelled my direct debit"

Aye no shit lads

 

[hank evans]

Another email, they've "Noticed that I've cancelled my direct debit"

Aye no shit lads

I’ve had it too, cancelled 1 season ticket of 3,but I’ve also set a new one up for my remaining 2.

I’ve emailed the ticket office and just said I’m not arsed if you aren’t. Surely you were aware before this point. Another lacklustre effort from yourselves

 

[Jasper]

They've released my seats now, before the renewal deadline

 

[Hettonlass]

They've released my seats now, before the renewal deadline

Did you inform them?

 

[gastap]

Anyone else had an email saying thanks for your purchase?

Ye after our last win , it went something like , we see you have cancelled your direct debit but we are renewing your season ticket so if you want to cancel log in and cancel as it happens I had changed my mind and decided to renew , thought they were cheeky bustards mind