F.A.O People who've cancelled their ST

My ticket was actually confirmed a while ago (I'd forgotten), so actually I don't have an issue myself, but my son's being confirmed a while ago has thrown me. It's not showing as confirmed online and as far as I'm aware U16s can't auto renew.
My 2 U16s have always been on DD and have just auto-renewed every year.
 


Stupid automated system. I got one and it said thanks for your purchase,panicked for a second and realised it was just for accepting my mates ticket for the match the other week🤣
 

An email would be a novel thing. Just some communication to express their deepest affection for my life long enduring support.
But I no longer warrant an email or a text or even an old fashioned letter. Oh to be as valued as I once was.
Season ticket renewal packs in the post, an email from the manager after the game, an invitation to be a shareholder … but alas no.
Iam but a number
 
Last season the re sold my seats as single game tickets so few times people were in my seat

This season I’ve paid outright but have got 3x direct debit confirmations sent today
 

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