So you’re banging your neighbour & have got a lumper coming in?! Things can only go downhill from here marra.I should do, I've been going out with her for 8 years
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So you’re banging your neighbour & have got a lumper coming in?! Things can only go downhill from here marra.I should do, I've been going out with her for 8 years
Today I've just had my mind blown apart.
I switched to Octopus back in August 2019 and an engineer came along to install the new smart meters for gas & electricity, so I left him to it and an hour or so later he said everything is good to go. Obviously bills have gone through the roof over the past year but I couldn't understand why I'm being charged more than twice the electricity compared to the lady next door, especially as I'm on my own. She has 2 teenagers, washing machine on twice a day, tumble dryer, electric shower, old gas oven and old boiler (the one in the cupboard, not her!) Kids using every plug socket, 4 TV's on standby, lights left on everywhere etc.
So after comparing bills yesterday, and paying over £300/month, I decide to check out my Octopus smart meters as something is clearly amiss. My bills state I'm using smart meters, so I decide to check they are working and go to submit a reading... It turns out I don't have any smart meters fitted! The engineer never fitted any in the first place! Only the old Scottish power ones that are turned off/dead. I call Octopus this morning and they confirm for the last 3.5 years they have been estimating my bills, from the closest meter to my house! Yep, the lady next door. They call it cross-metering. I'm now due a refund for the last 3.5 years which will be several thousand pounds. They say it's rare but does happen, so check you have the right smart meter fitted or it's likely you'll be getting fleeced!
Unreal arrangement that. Has she ever asked you to move in?I should do, I've been going out with her for 8 years
Something that the unsmart get installed?Whats a smart meter?
Can you lend your apostrophe to post #6 please...These energy company's are just criminals.
At least you're getting the money back but they had no intention stopping it from happening.
These energy company's are just criminals.
At least you're getting the money back but they had no intention stopping it from happening.
I just believed the engineer when he said everything was good to go, then I get bills with meter numbers etc, all looked cosher until I compared bills with the missus/neighbour and clearly something was way wrong. Admittedly I'm crap with technology and thought a £300 bill was just normal these days. Theft and deception is the new norm from energy suppliers & I hope I can help someone else not get robbed blind. True I can afford it, but 1000's of others can't.Why would they when someone doesn't even bother checking for what 4 years?
OP obviously didn't give a shit.
I don't do apps. Nope, not an estimated bill, it looked like they were obtaining the readings directly from an installed meter. But not mine, they were using next door's. Yep, I'm afraid that I did!I don’t believe you’ve been that naive mind. I’m with Octopus. When you have smart meters they still ask you to submit occasional readings to check they’re working ok.
Most companies use the same ones, Octopus use the same ones I’ve had in years. You also have an app where you can check your daily use going back years. Surely the bill will say “estimated” somewhere on it?
You missed all this and just kept on blindly paying without checking?