The ticket office told me season ticket seat moves weren’t available until 10AM Tuesday. Clearly that’s emerged as a nonsense which frankly I am not the least bit surprised by. I am trying to have a look now through my online portal and whenever I select the ‘replace seat’ tab I just get an error message saying ‘area is locked’. Anyone else in this boat or know how to rectify the problem?
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Season tkt seat move
- Thread starter Sunderland1879102
- Start date
gramw
Striker
You would like to think if they change the type of seating to safe standing then they would give anyone in that block the chance to move free of charge.
But id imagine they will argue that you can still sit down if you want so you aren’t affected, even though its obvious that basically everyone else will stand so sitting won’t be an option
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Did they charge you £20 for each seat move?
Casper
Midfield
Which is the crazy corner SW?
Dave_39
Striker
SW corner is crazy corner
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Mowgli
Striker
Dave_39
Striker
aye my mistake always been SW
Weststand
Central Defender
not sure - she just said its £180 refund going onto the card I paid from my season tickets
Edit - just checked email, £43.00 booking fees
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old supporter
Goalkeeper
How did you get a refund it says on the website no refunds will be given
Mowgli
Striker
Got the mag security fella in a headlock
Fans who paid in full can move to cheaper seats, but DD can't?
Or is it you just ring up and they move anyone?
Sgt Pepper
Striker
Need to change your username now.
DiscopantsSoL
Midfield
Think the refund is for DD users aswell if you phone or call into ticket office. You will still pay for the season ticket price of your renewal but your refund will go into your bank to cover the difference?
Weststand
Central Defender
I paid for my season ticket renewal in full - Ive seen the cheaper seat ticket this morning to move to, I reserved them but wouldnt let me move online due to it been a cheaper price bracket - I kept them reserved until somebody answered the phone, she said no bother, I took them out my basket and she reserved them staright away for me and moved me over with a £180 refund coming my way - Ive checked the email confirmation and my ticket account is all updated so happy days
old supporter
Goalkeeper
So all the panic is over the club is giving a refund for people moving to a cheaper seat we have confirmation from forum members who have done it. The club aren't the great money grabbers that they have been made out to be
Raich Carter
Striker
jarrowdiamond
Striker
1 person has been able to do it, all other supporters haven't and the comms put out by the club were that you couldn't downgrade.
old supporter
Goalkeeper
Your right you should be able to do it online I can't see why notAye if you can get through on the phone
Your right it says on the website no refunds but some have had refunds who did it by phone there contradicting themselves the system is a bit of a mess
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Just waiting to see if anyone attending ticket office can also get it done
