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Tickets (Playoffs H & A)

Botchie said:
It's a bog standard email that should have been updated ages ago. I think it's more aimed at people buying one off tickets.
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Aye, it doesn’t help people who are not part of communities such as this. If it was my dad, he’d be waiting for an email. As it is, I’ve bought his & told him what’s happening.

Saying that, I’m not sure how much it is SAFC vs Ticketmaster.

The amount of basic shit that gets picked up on here though, like this, the club should have someone working full time of ironing out simple stuff that causes issues.
JAZZMANB said:
lad at work reckons if you went over to queue yesterday they were offered to buy 2 tickets with their st card allowance ? anyone do that or is he dreaming
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Aye; think we can all buy extras can’t we?
 

CEF said:
Yeah, seems so. But poor emailing out such incorrect, important, information
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Longy said:
Aye, it doesn’t help people who are not part of communities such as this. If it was my dad, he’d be waiting for an email. As it is, I’ve bought his & told him what’s happening.

Saying that, I’m not sure how much it is SAFC vs Ticketmaster.

The amount of basic shit that gets picked up on here though, like this, the club should have someone working full time of ironing out simple stuff that causes issues.

Aye; think we can all buy extras can’t we?
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I never get emails because of the Gmail carry on. The best thing to is go from your account history. In there it says 'added to season card' or something.
 
Born Safc said:
Anybody got the problem of trying to purchase reserved seat through Checkout to get a message saying errors on the page unfortunately the items you have selected do not have a common delivery method assigned please purchase them separately........I've tried carrying on with saved card details for payment and correct billing address but when I try the review order button nothing happening
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Yes lots of us, im going to ticket office today
 
wardleymackum said:
Are you sure. Bought mine last night and received this email


Thank you for your purchase on 09 May 2023 at 18:48:40
Your reference: 1
View my order

Your order details​

Thank you for your purchase!

Home Tickets​


Digital tickets will be sent to your email address shortly after receiving this email. If you don't receive these tickets by email, please contact [email protected] with your customer number and query.

Away Tickets​

A paper ticket will be posted to the lead booker's address (unless otherwise stated).

Mr
1
Gateshead
Tyne and Wear
UNITED KINGDOM






Tickets Purchased​

�
MemberAreaRowSeatClassFace Value
Sunderland AFC v Luton Town · The Stadium Of Light · Saturday, 13 May 2023 (17:30)
Mr AU32Adult£23.00
Subtotal face value£23.00
Thank you for your purchase. Your ticket/s will be sent digitally to you. You can either print at home or scan your mobile phone at the turnstile.





Total face value£23.00
Add To Season Card(Same Seat Only)£0.00
Total Amount Paid£23.00

Payments​

Paid by Card​

You paid for this purchase using the card number ending in , the amount of £23.00 has been automatically debited.
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It’s in the bottom bit of the table

‘Add to season card (same seat only)’

So if you’ve bought your usual season card seat it’ll be on your card
 
Longy said:
Aye, it doesn’t help people who are not part of communities such as this. If it was my dad, he’d be waiting for an email. As it is, I’ve bought his & told him what’s happening.

Saying that, I’m not sure how much it is SAFC vs Ticketmaster.

The amount of basic shit that gets picked up on here though, like this, the club should have someone working full time of ironing out simple stuff that causes issues.

Aye; think we can all buy extras can’t we?
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Not to my knowledge ,we can from thursday
Ticket site only lets you buy one
 
Born Safc said:
Anybody got the problem of trying to purchase reserved seat through Checkout to get a message saying errors on the page unfortunately the items you have selected do not have a common delivery method assigned please purchase them separately........I've tried carrying on with saved card details for payment and correct billing address but when I try the review order button nothing happening
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This is ringing a bell and I'm it’s been an issue previously for another game. If I remember rightly it was something to do with the browser that the web page was opened in. Are you using chrome?
 
Longy said:
Aye, it doesn’t help people who are not part of communities such as this. If it was my dad, he’d be waiting for an email. As it is, I’ve bought his & told him what’s happening.

Saying that, I’m not sure how much it is SAFC vs Ticketmaster.

The amount of basic shit that gets picked up on here though, like this, the club should have someone working full time of ironing out simple stuff that causes issues.

Aye; think we can all buy extras can’t we?
Click to expand...
thought that only applies if you're registered for a season card for next season,in which case you can buy 1 extra ticket,way i read it anyways
 
I got my disabled assistant ticket yesterday but person I assist can’t remember his password or the email he used. I can’t seem to buy on mine despite him being listed. Can’t take time off work either.
 
Having had problems trying to log on to the ticketmaster site on Wi-Fi I finally managed to do it using mobile dat on my phone. Like many people on this thread who have had problems I use TalkTalk as provider. To buy tickets do you now need to
Have a newish smart phone,
NOT use gmail,
NOT use TalkTalk?
 
if anyone's wondering about cards being activated, if you click on the purchase confirmation email where it says 'view my order in account history' and log in it says on your account history/recent purchases 'added to card, no fee'.
 
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