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Tickets (Playoffs H & A)


Managed to secure my seat and my two sons’ seats tho I did have to fully set up my 11yo son’s account to get access to his reservation yet all management of his SC was done via my account previously.
 
I have a part season card 22/23 for both me and my son and I am getting the message

“This fixture is not available to you yet”

Part card or full card we’ve still committed financially to the club this season and the fact that we’re locked out of purchasing & the only option left to us/anybody in this position is to travel however many miles to the ticket office to resolve it as the club have closed off all communication is absolutely diabolical. Also makes a mockery of their ‘going digital for the environment’ narrative.

You can only hope there is significant investment and a complete overhaul of their digital delivery this summer or next season is going to be an absolute nightmare for many.
 
Churchlanelad said:
No, I’m sorry, but you are mistaken. As I have purchased a ST for next season, I am entitled to 1 extra ticket, according to SAFC, but I am beginning to doubt that also. It’s an absolute shambles.
Click to expand...

No.

The 23/24 season card holder refers to those who are not season ticket holders this season but are next.

Else any one who renewed for next year would be entitled to another ticket.
 
jtb845 said:
I have a part season card 22/23 for both me and my son and I am getting the message

“This fixture is not available to you yet”

Part card or full card we’ve still committed financially to the club this season and the fact that we’re locked out of purchasing & the only option left to us/anybody in this position is to travel however many miles to the ticket office to resolve it as the club have closed off all communication is absolutely diabolical. Also makes a mockery of their ‘going digital for the environment’ narrative.

You can only hope there is significant investment and a complete overhaul of their digital delivery this summer or next season is going to be an absolute nightmare for many.
Click to expand...
Reading through the forum, sounds like the system is having a brain fart moment with partial ST. I don’t have a full/partial for this season, only one for the forthcoming season. After multiple error messages, I managed to purchase tickets.
 
SR7 said:
Reading through the forum, sounds like the system is having a brain fart moment with partial ST. I don’t have a full/partial for this season, only one for the forthcoming season. After multiple error messages, I managed to purchase tickets.
Click to expand...

I had the issue when attempting to buy away tickets this year despite being an SC holder.

The ticket office needed to amend my privileges on the site to allow me to buy tickets.

Same will be happening here.
 
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