• The first stage of the forum upgrades has now been completed but they remain in a degraded state with some features missing, normal posting/reading should now be possible.
    Please read this thread for more details.
    New user registrations are currently disabled.
    Some other features of the forum are also currently disabled.

Tom Burwell - Interim CEO Podcast

Mowgli said:
There is movements in Germany who want to move away from 50+1 as it stifles investment into clubs.

There are also teams who are pretty much exempt from 50+1. Its a better model but not implemented as well as people think.
Click to expand...
Just a lesson for us. I bet it's most likely 'elite' clubs who want to move away
 

not spavin said:
Yeah - 3,000 corp seats is roughly equivalent to 200 boxes, so it's ambitious without being pie in the sky.

And we could easily fill the additional 7,000 standard seats given the size of the ST waiting list.
Click to expand...
No one knows the crack with the waiting list do they? Well officially. A few got on last night and got some but seems it’s been taken offline, absolutely nowt announced by the club. Also no direct debits available.
 
Mowgli said:
Online surely?

Mind, I don't know anybody who has been to the ticket office in the last 12 months.
Click to expand...
I may have misheard, but in sure he said 90% still done by phone, then said , shock horror, we still have a ticket office - to which the hosts were incredulous :lol:
 
  • Like
Reactions: DH4
RedandWhiteRebel said:
Can someone do the maths to show how 1 in 10 people in Sunderland have a season ticket.

I cannot get my head around that one.
Click to expand...
I assume he's just divided the population of the city (288,000 according to Wikipedia) by the number of season ticket holders. I don't live in the city of Sunderland and I dare say thousands of other season ticket holders don't either.
 
Maxie said:
Can't believe that 90% of ticket transactions are done online like! Surely not (although he says it)

Sounds like the end of any none digital/online ticket interaction is the end game
Click to expand...
Sales have been pushed that way since Ticketmaster came in. Part of it will have been a natural shift to people doing more online over the years, part of it down to having little other option when the ticket office operation was cut right back under Donald and Methven.

Last time I was in the ticket office after the move to the NE corner of the ground it was two desks. It must have been five times that in Black Cat House.

It's the same at clubs all the way down the leagues though, gig venues big and small, local events etc. ticketing will be mainly handled online and you only really need to deal with the ticket office if there's a problem or special case.
 
Lonz said:
I assume he's just divided the population of the city (288,000 according to Wikipedia) by the number of season ticket holders. I don't live in the city of Sunderland and I dare say thousands of other season ticket holders don't either.
Click to expand...
We have 38k season tickets though so wouldn't fit.
 
Lonz said:
I assume he's just divided the population of the city (288,000 according to Wikipedia) by the number of season ticket holders. I don't live in the city of Sunderland and I dare say thousands of other season ticket holders don't either.
Click to expand...
Exactly my thought-a survey in the last season at Roker Park showed the majority of SAFC season ticket holders lived outside the city’s boundaries.Though things may may well have changed that particular claim is a nonsense
 
Lonz said:
95% of "premium ticket sales" over the telephone.
Click to expand...
Aye re played and caught that bit.

So, its 95% of what, 20% (or less) of the seats.
You'd actually think they'd wanna do "premium" one on one cos its a sales pitch .
Obviously its all about maximising efficiency
Mowgli said:
Thats interesting.
Click to expand...
Interesting as in, if the club stopped f***ing up the experience of some premium customers (or former) they wouldn't need to ring up;):lol:
 
Maxie said:
Aye re played and caught that bit.

So, its 95% of what, 20% (or less) of the seats.
You'd actually think they'd wanna do "premium" one on one cos its a sales pitch .
Obviously its all about maximising efficiency

Interesting as in, if the club stopped f***ing up the experience of some premium customers (or former) they wouldn't need to ring up;):lol:
Click to expand...
It will go online eventually, I'm sure. We sit in Quinn's Bar and I recognise a lot of the same faces from all the way back in League 1 plus a few more. We've not needed much of a sales pitch but it keeps it all under the same umbrella.
 
Last edited:
You must log in or register to reply here.
Back
Top