Yer i got same email to move seatsTried that multiple times over half an hour this morning - the phone just cut off after the initial intro spiel.
I tried email a few weeks ago, the reply was " come to the office". As I live 150 miles away, that's not really practical. Anyway I've emailed again....
I originally emailed then in april but got no reply. Av seen a seat i want so going to go to ticket office monday hoping its still available