Season ticket renewals



doodlebugs said:
if you're on gmail there's a chance you might not,last season and this i never got confirmation from tkt master,emailed the tkt office and confirmation was through same day
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One if not the biggest email provided and they can’t send emails to people with those accounts 😮
Hongkongphooey said:
Have you totally forgotten about the BCB debacle, plenty said they would not renew on the back of that. On the pitch the decisions by the owner and Speakman have been horrific.
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That BCB seems to hold an awful lot of supporters.
 
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ontap said:
I think people must have short memories , if they think this season has been anywhere near bad enough on the pitch that it warrants giving up a ST.
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Many people will have their own reasons. Yes statistically we've had worse seasons. Also if we're taking stats this will now be the longest spell we've had in our history outside the top flight. Personally I've just found it boring. It's had a real laboured feel about it on the pitch. Similar to the Crosby/Butcher/Buxton era. Just don't really feel like the club is going anywhere.

Add in all the off the field shite and you can't really say the club have done enough to retain 30k+ SC holders.
 
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CaptainRed said:
Many people will have their own reasons. Yes statistically we've had worse seasons. Also if we're taking stats this will now be the longest spell we've had in our history outside the top flight. Personally I've just found it boring. It's had a real laboured feel about it on the pitch. Similar to the Crosby/Butcher/Buxton era. Just don't really feel like the club is going anywhere.

Add in all the off the field shite and you can't really say the club have done enough to retain 30k+ SC holders.
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Massively agree there. Home games just aren’t enjoyable and the atmosphere is shite most weeks. Also feel we don’t have any ambition to be promoted.
 
“Sunderland Till I’m not”
Tbh. We had a massive spike of bandwagon jumpers last summer, they weren’t there in L1 and if they don’t want to be here now then they’re no loss.
 
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Lagger said:
Massively agree there. Home games just aren’t enjoyable and the atmosphere is shite most weeks. Also feel we don’t have any ambition to be promoted.
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Atmosphere has been utterly abysmal this season. Worst ever. Fans are bored. Everyone's just turing up out of some sense of duty and going through the motions. You look round and people are messing around on their phones or chatting to those sitting next to them. The match is secondary.

We moved from our usual seats for the Blackburn match to the North Stand as the nephew had complementary tickets there and noticed that for the entire duration of the match, well the 85 mins we stuck it out, we never heard a single chant from our own fans. Only singing we heard was from the away fans above. Pretty sad really.

Still think the whole mags debacle, handing them the North Stand, the whole BCB carry on etc will come back to bite them on the arse and they'll lose SC holders through that as well.
 
CaptainRed said:
Atmosphere has been utterly abysmal this season. Worst ever. Fans are bored. Everyone's just turing up out of some sense of duty and going through the motions. You look round and people are messing around on their phones or chatting to those sitting next to them. The match is secondary.

We moved from our usual seats for the Blackburn match to the North Stand as the nephew had complementary tickets there and noticed that for the entire duration of the match, well the 85 mins we stuck it out, we never heard a single chant from our own fans. Only singing we heard was from the away fans above. Pretty sad really.

Still think the whole mags debacle, handing them the North Stand, the whole BCB carry on etc will come back to bite them on the arse and they'll lose SC holders through that as well.
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Find that odd that 'NOW' your saying that, other than under Mowbray last year its been like that for years, i find it odd that now people are losing faith imo
 
Just received this email from them…..


Dear Supporter,

You may have recently received a booking confirmation regarding the renewal of your seat(s) for the 2024-25 season.

However, we recognise that you may have contacted us or opted out online to cancel your season ticket for the upcoming campaign.

Although we have processed this, we had left your seat available for renewal in hope you may change your mind and renew before the deadline of the 3 May.

Whilst we were completing our renewals, your seat may have been picked up in the process which is why you received the confirmation email.

If you do still not wish to renew, please provide your Supporter ID and email address by clicking here and we will ensure you are not renewed. You are able to add any Supporter ID’s linked to your booking that you wish to cancel. If you would like to keep your seat for next season, you do not need to take any further action and you will receive a payment confirmation soon.

Apologies if you may have to confirm the cancellation again and for any inconvenience caused as a result.


Sunderland AFC

What an experience just to cancel a ticket man 😂
 
TradingPlaces said:
Just received this email from them…..


Dear Supporter,

You may have recently received a booking confirmation regarding the renewal of your seat(s) for the 2024-25 season.

However, we recognise that you may have contacted us or opted out online to cancel your season ticket for the upcoming campaign.

Although we have processed this, we had left your seat available for renewal in hope you may change your mind and renew before the deadline of the 3 May.

Whilst we were completing our renewals, your seat may have been picked up in the process which is why you received the confirmation email.

If you do still not wish to renew, please provide your Supporter ID and email address by clicking here and we will ensure you are not renewed. You are able to add any Supporter ID’s linked to your booking that you wish to cancel. If you would like to keep your seat for next season, you do not need to take any further action and you will receive a payment confirmation soon.

Apologies if you may have to confirm the cancellation again and for any inconvenience caused as a result.


Sunderland AFC

What an experience just to cancel a ticket man 😂
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Just got this too.

"Although we have processed this", but can you just give us all your details again so we can actually process it.
 
TradingPlaces said:
Just received this email from them…..


Dear Supporter,

You may have recently received a booking confirmation regarding the renewal of your seat(s) for the 2024-25 season.

However, we recognise that you may have contacted us or opted out online to cancel your season ticket for the upcoming campaign.

Although we have processed this, we had left your seat available for renewal in hope you may change your mind and renew before the deadline of the 3 May.

Whilst we were completing our renewals, your seat may have been picked up in the process which is why you received the confirmation email.

If you do still not wish to renew, please provide your Supporter ID and email address by clicking here and we will ensure you are not renewed. You are able to add any Supporter ID’s linked to your booking that you wish to cancel. If you would like to keep your seat for next season, you do not need to take any further action and you will receive a payment confirmation soon.

Apologies if you may have to confirm the cancellation again and for any inconvenience caused as a result.


Sunderland AFC

What an experience just to cancel a ticket man 😂
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They mention that 3rd May is the deadline but the first payment is due 1st May!
 
MackemMaddo said:
They mention that 3rd May is the deadline but the first payment is due 1st May!
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3rd May is the deadline to renew without DD
TradingPlaces said:
Just received this email from them…..


Dear Supporter,

You may have recently received a booking confirmation regarding the renewal of your seat(s) for the 2024-25 season.

However, we recognise that you may have contacted us or opted out online to cancel your season ticket for the upcoming campaign.

Although we have processed this, we had left your seat available for renewal in hope you may change your mind and renew before the deadline of the 3 May.

Whilst we were completing our renewals, your seat may have been picked up in the process which is why you received the confirmation email.

If you do still not wish to renew, please provide your Supporter ID and email address by clicking here and we will ensure you are not renewed. You are able to add any Supporter ID’s linked to your booking that you wish to cancel. If you would like to keep your seat for next season, you do not need to take any further action and you will receive a payment confirmation soon.

Apologies if you may have to confirm the cancellation again and for any inconvenience caused as a result.


Sunderland AFC

What an experience just to cancel a ticket man 😂
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This doesn't explain how they've renewed mine on DD when I've never previously used DD, also doesn't explain how I'm supposed to pay it in full before 3rd May, given it says I've already renewed therefore no option to buy it... ffs
 

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