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Season card - No Auto Renew


Having an issue with my nephew's season ticket renewal..

He has an U18 ticket as he's 15 and obviously not gonna turn 18 during the next season, so is there any reason why it says the following when I attempt to renew it?
"You are not entitled to purchase the Season Ticket at this Price Type'"
 
Waited a few minutes, got logged in and renewed two tickets on the direct debit scheme, received the confirmation email all in 5 minutes.

One ticket resale given as credit against the total.

Quick and painless.
thought credit could only be used against pay in full rather than direct debit?
 
2 x u14s and wife had part season tickets last season inchampionship in North Stand. Kids are up to £131.50 and the wife's is £616.50. Not sure if this is correct?

Mine is £551.50 but had mine forever :cool:

Going to give it a few days before renewing to see if mistakes have been made.
 
Having an issue with my nephew's season ticket renewal..

He has an U18 ticket as he's 15 and obviously not gonna turn 18 during the next season, so is there any reason why it says the following when I attempt to renew it?
"You are not entitled to purchase the Season Ticket at this Price Type'"
Seems a common issue
 
Having an issue with my nephew's season ticket renewal..

He has an U18 ticket as he's 15 and obviously not gonna turn 18 during the next season, so is there any reason why it says the following when I attempt to renew it?
"You are not entitled to purchase the Season Ticket at this Price Type'"
My lad is 16 and I’m getting the same message
 
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