They're not wrong are they. He came under fire in 2011 and now "again" in 2019. So they're correct. I'd also wager a decent amount of money he'd of cocked up in the couple of world cups since (although i don't remember anything about either really) as he is an utter clown of a ref.
What did he do in 2011?
I think he's one of the best refs, and it's telling that NZ go on about something that happened hundreds of matches ago because they're a bunch of precious bitches who think nothing should ever go against them, ever, while everyone else has to take the rough with the smooth