People that work from home

[ravydavygravy]

Hard to get them on the phone isn’t it?

Rang customer services of a few big companies recently and most of the time the line just dies/hangs up.

What’s all that about then?

 

[bat_finchale]

Time to get back to the offices or at least mandate 3 days a week. If not everyone’s contract should be home working and come with those benefits.

 

[Cult of Personality]

Class working from home

 

[bat_finchale]

Class working from home

Are you paid to? Our lass is at home probably 9/10 but still on an office contract.

 

[Goat Eyes]

Are they working from home? Just sounds like they’re busy.

If it’s customer services and working from home then they’ll be tracked to within an inch of their lives.

 

[Longy]

Hard to get them on the phone isn’t it?

Rang customer services of a few big companies recently and most of the time the line just dies/hangs up.

What’s all that about then?

To be fair, if they’re proper customer services, theyll have some kind of software to monitor, measure & listen to calls.

Shouldn’t be any different to being in an office where if they’re avoiding customers it’ll flag up pretty sharp.

 

[Sgt Pepper]

I can’t remember it ever being easy and without long waits to get hold of customer services of big companies, even long before covid and home working. Can’t say I notice a difference, it’s something I’ve always dreaded needing to do.

 

[KeefBeer]

Are they working from home? Just sounds like they’re busy.

If it’s customer services and working from home then they’ll be tracked to within an inch of their lives.

This ^
My wife supervised the WFH Teams at a major transport company from 2020-23
She used specialist software to monitor everything from key counts to listening in to calls and very tight performance guidelines.
People were sacked for slacking off and taking the piss.
Those who say it’s not work if you can do it in your pyjamas couldn’t be farther from the truth.

 

[Big Sharp Teeth]

Time to get back to the offices or at least mandate 3 days a week. If not everyone’s contract should be home working and come with those benefits.

Why?

We can choose when we work from home and when we work in the office.

I’m not sure what the benefit would be for us m, and the work we do, if we had to go into the office 3 days a week.

 

[The Great Soprendo]

I have an office contract but never go into the local office. There's no point, nobody I work with is there. I basically work 100% at home unless am occasionally required to go to London or elsewhere. There'd be no point at all me going in 3 days a week.

 

[monkeytassle]

It's rendered the train strikes largely ineffectual

 

[alexraeschin]

Pure jealousy ppl bleating on about work from homers. I can't work from home but wish I could.

 

[monkeytassle]

Pure jealousy ppl bleating on about work from homers. I can't work from home but wish I could.

I absolutely hate it. I've got a home setup which is used maybe 3 times a year. I need the demarcation between work and home. I know it's dofferent for everyone but I hate it. I have 2 lives. Office and home. I don't wish to mix the two.

 

[Hawkings Boots]

Love WFH

It's been a massive positive from covid as its literally gave me back two hours a day I would lose commuting not to mention the cash saved from parking/petrol etc.

Generally go to the office one day a week and it's always my least productive day

 

[Gillythedilf]

I absolutely hate it. I've got a home setup which is used maybe 3 times a year. I need the demarcation between work and home. I know it's dofferent for everyone but I hate it. I have 2 lives. Office and home. I don't wish to mix the two.

Absolutely bang on.

You’ve got to be a certain type of sluthernly character to be able to do it.

When I was a bairn the only people that worked from home was bored housewives on them mucky telephone numbers out the paper.

 

[The Great Soprendo]

Love WFH

It's been a massive positive from covid as its literally gave me back two hours a day I would lose commuting not to mention the cash saved from parking/petrol etc.

Generally go to the office one day a week and it's always my least productive day

It's a massive benefit also if you have the kind of job where it's possible to be flexible about the hours you work, and you have other things to deal with outside of work that sometimes eat into regular hours... childcare, elderly care etc.

I don't necessarily think it's always healthy cooped up at home, but I am very grateful that I can work in this way.

 

[MorNando06660]

Hard to get them on the phone isn’t it?

Rang customer services of a few big companies recently and most of the time the line just dies/hangs up.

What’s all that about then?

People who work from home are monitored on deliverables which is how it should be. As @Longy said, customer service staff who work from home are generally heavily monitored. It’s more likely caused by the companies cutting costs to save money in a financial downward trend.

This topic has been covered to death. I work from home and have an office with triple monitors. Some days I have worked from 8am until 2:30am to meet my deadlines. I actually work harder and longer. Right now I’m trying be disciplined and shut the office door when I am supposed to. It’s the opposite.

 

[Bob Fleming]

Absolutely bang on.

You’ve got to be a certain type of sluthernly character to be able to do it.

When I was a bairn the only people that worked from home was bored housewives on them mucky telephone numbers out the paper.

Yes. Technology has not changed since the 1980s.

 

[monkeytassle]

Absolutely bang on.

You’ve got to be a certain type of sluthernly character to be able to do it.

When I was a bairn the only people that worked from home was bored housewives on them mucky telephone numbers out the paper.

I think you mean slovenly there che.

It's just not for me. I had to pause a call with the board because my daughter came in asking to see elephants on the screen.

It just doesn't work for me.

 

[The Great Soprendo]

Absolutely bang on.

You’ve got to be a certain type of sluthernly character to be able to do it.

When I was a bairn the only people that worked from home was bored housewives on them mucky telephone numbers out the paper.

Slovenly. But what a load of tripe. Probably 3/4 of the 8000 people in my company do it most days and they are all driven, hard working and successful.