Passport Office - Inefficient Public Sector

[mickb2112]

Applied online for a passport renewal on Sunday night.
Sent old passport off via special delivery on Monday.
Received regular updates including confirmation of receipt of old passport.
Received new passport this morning (Thursday morning).

So much for public sector inefficiency - I think three full working days from applying to receiving a new passport (after paying just the standard fee) is absolutely exceptional.

Well done the Passport Office - that`s an exceptional and very efficient service.

 

[Blind Joe Death]

Canny, I just paid extra for the 1 week service

 

[Stormo]

Great service.

 

[Wayne The Punk]

Applied online for a passport renewal on Sunday night.
Sent old passport off via special delivery on Monday.
Received regular updates including confirmation of receipt of old passport.
Received new passport this morning (Thursday morning).

So much for public sector inefficiency - I think three full working days from applying to receiving a new passport (after paying just the standard fee) is absolutely exceptional.

Well done the Passport Office - that`s an exceptional and very efficient service.

Mine was incredibly quick also

 

[MickeyV]

Same when me and the missus renewed. Can we put the team that sorted the digital stuff at the Passport Office in charge of other Government sites that never work!

 

[Epping]

Good time to apply. Worst time is March to June as everyone is applying to get renewed ones for their summer holidays

That is cracking turnaround mind

 

[hallix]

My daughter in law works for them at Durham. I'll pass on your gratitude!!

 

[KM92]

Recon they can sort the ticket office out?

 

[Blame Me]

When I was living in the States I had to have a British passport renewal. Sent it off to the Washington embassy, they sent it off to Durham and I had it back in 2 and half weeks, cracking service that like.

Just done my US passport and got that back in a month.

1-0 to the British civil service

 

[mickb2112]

Same when me and the missus renewed. Can we put the team that sorted the digital stuff at the Passport Office in charge of other Government sites that never work!

Hmmmmmm - DVLA perhaps???

 

[Stormo]

Good time to apply. Worst time is March to June as everyone is applying to get renewed ones for their summer holidays

That is cracking turnaround mind

January to Easter is the busiest.

 

[Epping]

January to Easter is the busiest.

Fair enough... suppose that's the biggest booking period for summer holidays

 

[Rammstein]

My daughter applied for the standard service on line last Friday lunchtime , got a message Tuesday saying it would be delivered Wednesday. It was indeed delivered .. 8-30am.

I'd read about the 5-9 week horror stories but hats off to the passport service.

 

[Pnematic1]

Going through passport control in Sydney I was asked if I had a criminal record

“ didn’t realise it was still compulsory cobber”

 

[MackemBob]

That sounds class. Maybe we can get them to deal with the club’s online shop service as well. Still waiting on the boy’s shirt for his birthday. At this rate it’ll be a canny retro top for his sons birthday.

 

[Rammstein]

Going through passport control in Sydney I was asked if I had a criminal record

“ didn’t realise it was still compulsory cobber”

Yes, I remember Spike Milligan cracking that one back in the 1970's . Never ages.

 

[pompeymakem]

Change the title of the thread to Efficient.

 

[Big Jeff]

Applied online for a passport renewal on Sunday night.
Sent old passport off via special delivery on Monday.
Received regular updates including confirmation of receipt of old passport.
Received new passport this morning (Thursday morning).

So much for public sector inefficiency - I think three full working days from applying to receiving a new passport (after paying just the standard fee) is absolutely exceptional.

Well done the Passport Office - that`s an exceptional and very efficient service.

I find the DVLA provide an excellent service.

 

[tynevalleyblackcat]

Applied online for a passport renewal on Sunday night.
Sent old passport off via special delivery on Monday.
Received regular updates including confirmation of receipt of old passport.
Received new passport this morning (Thursday morning).

So much for public sector inefficiency - I think three full working days from applying to receiving a new passport (after paying just the standard fee) is absolutely exceptional.

Well done the Passport Office - that`s an exceptional and very efficient service.

Did it come with freedom of movement? Asking for a friend.........

 

[mickb2112]

Change the title of the thread to Efficient.

I was being sarcastic!! They were ultra efficient and the online application was outstanding.