Qwerty
Striker
No evidence to suggest customer service would improve.The UK is actually rare in offering free banking.
Maybe customer service would be better if we actually paid for it.
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No evidence to suggest customer service would improve.The UK is actually rare in offering free banking.
Maybe customer service would be better if we actually paid for it.
The UK is actually rare in offering free banking.
Maybe customer service would be better if we actually paid for it.
If they stopped asking you why do you want to withdraw your own money might be a start.
If they stopped asking you why do you want to withdraw your own money might be a start.
The threat to free banking has always been how banks use our cash to make investments. If they’re banned from doing this, they’ve always threatens a charge. If they start charging I hope the gov/regs stop them investing current account money.
Pay nowt over here in cz and SK mind, free global ATM withdrawals aswellI'm with ING over here (NL), and they charge me around €3 a month for my account (a standard account). It's bizarre as their branches are cashless, I have to go to a special ATM to actually pay cash into my account, and it charges me €6 for the privilege!!
Customer service was so so even before their branch in my town closed and I have to now drive 16 miles to the nearest city branch.
Forced to keep some of them open so have to recover the cost from somewhere.
I'm with ING over here (NL), and they charge me around €3 a month for my account (a standard account). It's bizarre as their branches are cashless, I have to go to a special ATM to actually pay cash into my account, and it charges me €6 for the privilege!!
Customer service was so so even before their branch in my town closed and I have to now drive 16 miles to the nearest city branch.
The threat to free banking has always been how banks use our cash to make investments. If they’re banned from doing this, they’ve always threatens a charge. If they start charging I hope the gov/regs stop them investing current account money.
And do you get any perks for that? Ie favourable interest on savings, cashback on spends etc? As if not, thats an absolute piss take. What do rival banks offer?
Over here, free banking mainly happened because one bank offered it, and the rest followed. The direction of travel points towards this not happening as fairly recently the likes of Starling & Monzo started offering 0% commission on foreign transactions. And guess what, the rest of the banks are following suit. It'll be very difficult to put the genie back into the bottle on this one
They only do that if its a large amount to prevent people being scammed. As there isn't really any reason these days to withdraw large sums of cash.
Not just AML but broader Financial Crime, though that in itself is another significant burden for the banks to manage. Controls to try and detect and prevent financial crime generally have the worst success rate and return ever across the industry.No it's for AML purposes as well. Same as when you try and deposit a large amount of cash, especially if it's in Northern Irish or Scottish notes
Last time I called a bank? Last time I went to a bank? Banks have call centres? Why? UK based? Why call a bank when you can query online. Nobody uses bank premises any more, that's why they are all shutting down. UK Call centres? Are you having a laugh?I would happily pay for higher quality banking with UK based call centres.