Fair enough...I clearly didn’t read that bit, looked again and still couldn’t see the bit you mention, I read this bit below though.my mistake?
“At present, if someone is genuinely ill, they should not be working. Each cancellation is reviewed by a line manager and if there is a genuine reason for absence, we do not administer a charge. For instance, in 90% of cases in the past calendar year, this administration charge wasn’t applied. There is also an appeal process for employees who feel it has been incorrectly administered. We have appeals that have been successful and unsuccessful.”
So 10% of their staff were determined by a line manager as to not have a genuine illness?
I wasn't aware their line manager was a competent medical professional with access to their medical records...