SAFC - Fan Ban & Ticket Cancellations

[the sleeping giant]

Sounds like the club aren’t engaging with Rawa, and some on here threw their rattles out of the pram and said Rawa were doing nothing…..

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I don't mind admitting I was getting frustrated by the lack of comms from RAWA.

Now it turns out they were probably giving the club a decent chance to engage and review recent decisions.It also turns out that the club don't want to engage with our supporters groups.

And THAT is as worrying as anything since the BCB debacle.

What kind of football club are we turning into?

 

[Keith S30S]

I don't mind admitting I was getting frustrated by the lack of comms from RAWA.

Now it turns out they were probably giving the club a decent chance to engage and review recent decisions.It also turns out that the club don't want to engage with our supporters groups.

And THAT is as worrying as anything since the BCB debacle.

What kind of football club are we turning into?

There was a couple of fans who reached out to RAWA and got blanked. Indefensible.

RAWA seem to have trusted the club and slept walked into a total mess.

They didn't have to say anything major. Just say that several fans had been in touch and they were trying to help.

They said NOTHING at all.

 

[Wearside Wanderer II]

There was a couple of fans who reached out to RAWA and got blanked. Indefensible.

RAWA seem to have trusted the club and slept walked into a total mess.

They didn't have to say anything major. Just say that several fans had been in touch and they were trying to help.

They said NOTHING at all.

A constant demand for attention

 

[dancingradio]

Loyal fans banned, loyal fans who spent more shoved out on the back of the waiting list, supporters group ignored..who the fuck do this lot think they are

 

[Roker Mackem]

I don't mind admitting I was getting frustrated by the lack of comms from RAWA.

Now it turns out they were probably giving the club a decent chance to engage and review recent decisions.It also turns out that the club don't want to engage with our supporters groups.

And THAT is as worrying as anything since the BCB debacle.

What kind of football club are we turning into?

A standard PL club by the sounds of things

 

[Essayeffsee]

I said quite a few posts ago, a fan base like Man U would be all over this with their Supporter groups, however ours are as weak as p1ss

Indeed. Wouldnt it be good if the group who do flags do something for Friday? Or are they compromised as KLD has helped fund their displays before?

If we’re winning people turn a blind eye eye to loads of stuff. If we’re losing it goes the other way, people twist things and the club get pelters for almost everything.

People need to split what’s happening on and off the pitch. Off the pitch the club are losing their way a bit imo and going far too cut throat but only a small portion of the fanbase seem bothered.

And those who benefit from not having loyalty points and not having a season ticket when we were shite think its great.

Stacks has improved but the ticket office and ticketing operations has remained consistently shite. Not sure KLD cares because how has he let it slide to this extent?

 

[Keith S30S]

A constant demand for attention

What do you think of them blanking fans?

What do you think of them reposting a club statement slagging off our fans without comment?

Sorry but they seem to have trusted the club, hung back on saying anything and been played like a cheap fiddle.

Embarrassing as fuck.

 

[ATTACK ATTACK ATTACK]

A standard PL club by the sounds of things

This! Fans are simply customers now in the greed machine that is the Premier League. Certain people within the club know demand exceeds supply and they've started to milk the fans as much as they can. Fans can accept it but some of things the club is doing is too much too soon or just baffling.

Aye it's good now but next season could be shite and worse still we could possibly relegated. Those in charge will soon find out what happens as the more affluent who stepped in to take the place of legacy fans sharp disappear and the legacy fans don't come back either.

They don't care as long as they get the numbers up here in now. Yet in time they will probably fuck off to another job leaving the bad PR trail behind them if we have bad seasons.

 

[S H R E K]

If we’re winning people turn a blind eye eye to loads of stuff. If we’re losing it goes the other way, people twist things and the club get pelters for almost everything.

People need to split what’s happening on and off the pitch. Off the pitch the club are losing their way a bit imo and going far too cut throat but only a small portion of the fanbase seem bothered.

This is the thing I can't get my head around, it's the easiest thing on the planet to get things right off the pitch.

It takes minimum effort from a group of competent professionals to do their job right and have an understaning / connection with the fans .

How on gods green earth are we failing at this I've no idea.

I'll go back to the BCB and the total misconception of the area / fans and unspoken rules. With everyone's background in football at the club and still got it wrong.

There'll be some sort of offer / thanks for season ticket holders this time next year or before to make up for the complications / frustrations . Similar to the visitors thing to make up for the previous balls up.

Hopefully they'll get things right for next seasons but it's just common sense / respect and loyalty that everyone in that building knows right from wrong responses with reguards to evertthing at the minute - but are choosing to ignore it or manage to convince themselves it's a very minor problem = that's very worrying.

 

[the sleeping giant]

The talk elsewhere on the board today of what other PL clubs are doing to generate extra revenue (and why we should be the same) spells out the direction of travel.

It's almost like no-one has thought of it before at SAFC. And we know where Ellis Short left us when it all proved to be too challenging for him.

In the meantime it appears the long-standing supporters and the the fans collectives are simply collateral damage. I genuinely fear where this is going.

 

[Mowgli]

There was a couple of fans who reached out to RAWA and got blanked. Indefensible.

RAWA seem to have trusted the club and slept walked into a total mess.

They didn't have to say anything major. Just say that several fans had been in touch and they were trying to help.

They said NOTHING at all.

What happens if the club come out and say this is the policy and this is why they're doing it. Not going to change our mind and other football clubs are also doing similar. Which is potentially the truth to all of this.

What then? Because its possible they do that and the majority of people wouldn't really care because it doesn't affect them.

 

[Roker Scoreboard]

What happens if the club come out and say this is the policy and this is why they're doing it. Not going to change our mind and other football clubs are also doing similar. Which is potentially the truth to all of this.

What then? Because its possible they do that and the majority of people wouldn't really care because it doesn't affect them.

They could do that , but PR wise it would create a shit storm of criticism from everywhere.

 

[Mowgli]

They could do that , but PR wise it would create a shit storm of criticism from everywhere.

Potentially but if every club is doing it and that was their argument, it would soon die off.

Most people i know have the reaction of 'bit shit that mind' and then move on from it.

This thread will run and run but I'm unsure where it can end.

 

[Father Jack Hackett]

Can you move easily from corporate to general admission at other clubs? Anybody got any idea?

and were the people offered a go at it informed of such?

 

[Mowgli]

and were the people offered a go at it informed of such?

Would be interested to see how this has been handled at other clubs. I suspect this is a modern issue with waiting lists etc and has blown up a few times.

Getting advanced warning should happen

 

[Father Jack Hackett]

Would be interested to see how this has been handled at other clubs. I suspect this is a modern issue with waiting lists etc and has blown up a few times.

Getting advanced warning should happen

If it did then surely no-one would have taken up the offer, even with the £200 discount last year?

 

[Mowgli]

If it did then surely no-one would have taken up the offer, even with the £200 discount last year?

You could say that for any club though and the corporates are booming still.

I totally understand the not allowing it so people can't cut the waiting list queue after 1 year. That does make a degree of sense. But they could maybe have an amnesty this summer and then thats the line going forward. Obviously aren't going to do that now though.

 

[Provider]

Thought fuck it and asked my AI (comes with caveats ) says man utd, arsenal and Villa have similar reports of corporate having to go to bottom of list if trying to downgrade to GA

Mate, you can not take AI seriously when it comes to questions like that which require proper up to date data. I work with it in depth daily and it is awesome for things like coding where it can learn from years and years of data but for questions like that it's 99% certain the knowledge base it will be using is out of date.

 

[Father Jack Hackett]

You could say that for any club though and the corporates are booming still.

I totally understand the not allowing it so people can't cut the waiting list queue after 1 year. That does make a degree of sense. But they could maybe have an amnesty this summer and then thats the line going forward. Obviously aren't going to do that now though.

What I’m saying mate is, if the people taking up said offer this time last year had been informed they would relinquish their season ticket status, I very much doubt many would have went ahead. I’d be interested to find out if many, if any were informed.

 

[Provider]

He will become a mythical saviour figure in the next year or 2. He's done a good job but people will just pretend there was no problems.

He's definitely done a lot of good things. Good things which have big visibility. Things which have the potential to expand revenue channels.

He hasn't given a shit about the smaller things which affect the everyday match going fan and have minimal impact on revenue though. They've arguably got worse under his watch when surely it's all within his remit.

I think this is all getting very messy now and before long there will be a breaking point for the fans.
Club not engaging with RAWA isn't great, this story is only going to get bigger, and here's the club thinking it will just drop off.....

Sadly there won't be. We have too many fans who prefer to question their own rather than back them and who think behaviour like this is needed to be a Premier League club. There's a load of them on this thread.