• The forums will be unavailable for a few hours on Saturday 6th June, when they do return they will initially be in a degraded state with some features missing, but normal posting/reading will be possible. The main website will not be affected by these updates.
    New user registrations are currently disabled.
    Some other features of the forum are also currently disabled.

Renewal problem for son

ebb

ebb

Striker
Right here we go I need help before anyone starts I told you so etc...
I renewed my season ticket a few weeks ago and my 20 year old son has left it until now to renew his. I know he should have done it before but he is young and daft.
Thing is he has two tickets in same name due to a club mix up last year and we only found out when double the direct debits were coming out monthly, we couldn't get through to club so he just sold it to his mate.
He has just signed in and both come up to renew. When he tries it says two cant be allocated to the same name. When he tries individually it says the seat is taken contact the back office at the club.
How do we get around this or how do we even contact the back office?
Or is it because office is closed at 17.30?
 

ebb said:
Right here we go I need help before anyone starts I told you so etc...
I renewed my season ticket a few weeks ago and my 20 year old son has left it until now to renew his. I know he should have done it before but he is young and daft.
Thing is he has two tickets in same name due to a club mix up last year and we only found out when double the direct debits were coming out monthly, we couldn't get through to club so he just sold it to his mate.
He has just signed in and both come up to renew. When he tries it says two cant be allocated to the same name. When he tries individually it says the seat is taken contact the back office at the club.
How do we get around this or how do we even contact the back office?
Or is it because office is closed at 17.30?
Click to expand...
There was an issue renewing my daughter's ticket today so I gave them a ring and they sorted it straight away. Took longer to sit through the initial pre-recorded messages than it did for them to sort the issue.
 
  • Like
Reactions: ebb
Rizla said:
There was an issue renewing my daughter's ticket today so I gave them a ring and they sorted it straight away. Took longer to sit through the initial pre-recorded messages than it did for them to sort the issue.
Click to expand...
Cheers if I cant sort it tonight will ring or go down in morning.
 
You must log in or register to reply here.
Back
Top