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Tickets (Playoffs H & A)


Are the cards being authorised because the email said digital, email to scan or printed ticket. Which will it be?
 
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Just had another thought. For various reasons I can’t renew for next season, so I am assuming someone else has purchased these seats for next season. As the system is allowing next season ticket holders to purchase seats also, do you think the system will prevent them buying my seats for the game I have already purchase for? Or do we think we will have fun and games on the day with seats sold twice?
 
Mackem Al said:
The amount of pages on here every time an online ticketing event occurs is enough evidence on its own that our fan base as a whole is not ready to be moved to online / digital season cards.
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I think the problems today have been caused by the removal of authorities to manage or assign tickets. It means emails sent out to set it up again. I was buying for my older friend who would have no chance with this crap system.
 
excalibur said:
Just had another thought. For various reasons I can’t renew for next season, so I am assuming someone else has purchased these seats for next season. As the system is allowing next season ticket holders to purchase seats also, do you think the system will prevent them buying my seats for the game I have already purchase for? Or do we think we will have fun and games on the day with seats sold twice?
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Yes they are reserved to this seasons season ticket, so you will have them resreved.

I know this because I have moved seats for next year and my play off tickets were reserved in this seasons seat.
 
excalibur said:
For anyone with season cards having trouble picking their seat from map, I found when I logged into my account online a notification that said it had reserved my 3 season card seats for me and my two kids so I just clicked on that notification and it let me add to basket and purchase. Of course that was because they are in my network and I have full permissions to manage their bookings as they are kids and I have their logins anyway so just granted myself permission).

I also had to do it twice as first time when it asked for the credit card authentication but and I select text message it just went back to the basket and I had to do it again (hope I haven’t been charged twice lol).
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You don't need to go onto map to buy own seat, you only go map if you want a seat elsewhere
 
i can't fathom how some seats which should be available aren't???

A load of seats next to me are always empty yet they're greyed out on the map. Even the last 2 home games there's been no one sitting there.
what's that all about??
 
timeforheroes1 said:
can purchase if you have a 23/24 season ticket also, got my sons earlier with ours
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Have you had an e-ticket delivered for the extra one?
I've done exactly the same for my dad who's just bought a ST for next year.
On my invoice confirmation it said "Add to season card (same seat only)" but I've not had an e-ticket sent for my dad's and obviously he doesn't have a season card yet.
 
darius said:
Are the cards being authorised because the email said digital, email to scan or printed ticket. Which will it be?
Click to expand...

If you've bought your reserved season ticket seat you use your season card. If you've bought a ticket elsewhere they should send you an email with a QR code ticket, which you can print or use via your phone screen.
 
Mackem Al said:
The amount of pages on here every time an online ticketing event occurs is enough evidence on its own that our fan base as a whole is not ready to be moved to online / digital season cards.
Click to expand...
The system is poorly designed and limited help available to support users. Once sorted, the e-ticket process is simple.
 
SAFC_FTM said:
Have you had an e-ticket delivered for the extra one?
I've done exactly the same for my dad who's just bought a ST for next year.
On my invoice confirmation it said "Add to season card (same seat only)" but I've not had an e-ticket sent for my dad's and obviously he doesn't have a season card yet.
Click to expand...

e tickets straight through for all 4
 
bahtat said:
Yep looks like I’ve got same problem as your mate as I bought an additional ticket I thought I was entitled to, how did he resolve it
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He didn't. He's just gonna sit in that seat and shuffle along if his doesn't get sold. I reckon it will mind.

Looks like you've locked yourself out then by buying the additional seat elsewhere? Or not if i've misunderstood you.
 
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