Energy suppliers going bust

Now had another confusing email from Bulb after supplying meter readings yesterday

'Your account is £45.77 in credit
If you make a one-off top up payment of £149.87, you can clear the debit on your account today'

Is that not a clear contradiction?
 


Now had another confusing email from Bulb after supplying meter readings yesterday

'Your account is £45.77 in credit
If you make a one-off top up payment of £149.87, you can clear the debit on your account today'

Is that not a clear contradiction?
Yep it’s poorly worded but I’m guessing it’s using seasonality and hoping you would be about £200 credit going into the winter months so your d/d can stay the same amount and you have no debt after April next year
 
That's about 350,000 new customers they've just acquired over the last week, all on cheaper tariffs than they offer and many with credit balances to honour. I don't know the in's and out's of how they finance it, but I expect they'll probably be reflecting your sentiment.

Just received the email off them.
Can’t wait to see the price they’re “giving me”
I’ve gone to sainsburys energy on a two year fix cheapest out there and backed by eon so shouldn’t be going anywhere

Ive just had a quote from them,and while it’s higher than I’m paying now, it’s a 2 year fixed deal and probably cheaper than the shit package EDF are about to offer me.

Would I be better jumping in and setting that up now , or will it be a complete clusterfuck for Sainsbury’s to sort with my account in limbo so to speak?
 
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Just received the email off them.
Can’t wait to see the price they’re “giving me”


Ive just had a quote from them,and while it’s higher than I’m paying now, it’s a 2 year fixed deal and probably cheaper than the shit package EDF are about to offer me.

Would I be better jumping in and setting that up now , or will it be a complete clusterfuck for Sainsbury’s to sort with my account in limbo so to speak?
that's a very good question.

I am with green and worried it is about to go bust, I have saved up last few months ready for winter and have £170 credit.

Should I move now before it goes or is it better to wait it out, its quite confusing.
 
that's a very good question.

I am with green and worried it is about to go bust, I have saved up last few months ready for winter and have £170 credit.

Should I move now before it goes or is it better to wait it out, its quite confusing.
I'd say wait. If you move now you will almost certainly be on a more expensive tariff, your £170 credit is protected.
 
I’m informed that to the so called price cap fixed by the government only applies to people on a standard non fixed tariffs.
So company’s could exceed the cap by offering a fixed rate, if people are daft enough to accept.
 
Just received the email off them.
Can’t wait to see the price they’re “giving me”


Ive just had a quote from them,and while it’s higher than I’m paying now, it’s a 2 year fixed deal and probably cheaper than the shit package EDF are about to offer me.

Would I be better jumping in and setting that up now , or will it be a complete clusterfuck for Sainsbury’s to sort with my account in limbo so to speak?
I’ve took the plunge from bulb but they might not fold. I’d go for it but just make sure you take meter reads on the change of supply date

Sainsbury are giving 12000 nectar points on the 2 year fixed which is roughly £60
that's a very good question.

I am with green and worried it is about to go bust, I have saved up last few months ready for winter and have £170 credit.

Should I move now before it goes or is it better to wait it out, its quite confusing.
If you can find an affordable fixed price I’d move
 
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I’m informed that to the so called price cap fixed by the government only applies to people on a standard non fixed tariffs.
So company’s could exceed the cap by offering a fixed rate, if people are daft enough to accept.
It's a gamble, you sign up for a fixed fee at say £1400 p.a. for a year.
Or
You sign up on the variable tariff for a few quid cheaper, say £1200 p.a. with the risk of a huge price increase in April... although it could go down.
 
It's a gamble, you sign up for a fixed fee at say £1400 p.a. for a year.
Or
You sign up on the variable tariff for a few quid cheaper, say £1200 p.a. with the risk of a huge price increase in April... although it could go down.
No chance it’ll go down in April, next price cap review is March. Even a fixed two year deal at 1.4k will be cheap compared to what you’ll be paying come April.
 
Made sure I was squared up with them before we moved out of our old place. Got a bill for hundreds from them months later. Told them I wanted to see it when the usage on the bill had been and heard nowt back.

Had nowt but bother with them and Npower at our old place. Someone earlier in the thread mentioned not being able to change supplier if they're nationalised and you're not happy with them. Most problems we had were them two blaming each other.

There are only two companies I swore I'd never use again. Scottish Power are one of them.

Unfortunately, as it happens British Gas are the other so if Octopus goes tentacles up I'm running out of options.
 
It's a gamble, you sign up for a fixed fee at say £1400 p.a. for a year.
Or
You sign up on the variable tariff for a few quid cheaper, say £1200 p.a. with the risk of a huge price increase in April... although it could go down.

Bear in mind you're signing up to a higher rate before winter with a fix.

In theory an increase in April won't hurt as much, for a while anyway. It'll be Oct 2022 onwards which could be the problem - a 1 year fix now doesn't solve that.
 
How does this work for those who have debt with their current supplier? Say someone owes £700 (picked that figure as I think you can move if the debt is under £500 anyway), can they switch from whoever they are moved to or are they stuck with them because of the debt? If they are stuck, then surely that would have a negative impact on the poorer side of the population, as they are most likely to have debts?
I know someone said earlier they used to get customers refusing to pay previous debts, how does that work? Your contract was with the company who went bust, you haven't signed anything with the new one, how can they legally get you to pay? Can see a lot of people telling them to F Off if they can't legally enforce the debt. I know the reverse is true, that a lot have credit, but presumably they are told they have to honour that as a condition of getting all these new accounts.
How do they get round the GDPR when they are transferring details to a new company, or is there something in the contracts of all energy suppliers saying they can do this? I would be fuming if my details were passed to Scottish Power (as an example) as they are useless.
I would hate to be in the middle of a complex billing dispute and have the account moved too :(
The warm home scheme too, £140 for lower income families, wonder if that gets transferred across and the new supplier has to honour it?
 
I’ve gone to sainsburys energy on a two year fix cheapest out there and backed by eon so shouldn’t be going anywhere

Took your advice and went with Sainsbury’s. A fraction cheaper than my current British Gas deal but I’m on a fixed two year tarried so I avoid the inevitable April and Oct 22 increases. Cheers for the heads up.
 

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