according to the website renewals are open till 5pm on the 3rd may?
Season ticket renewals
- Thread starter jarrowdiamond
- Start date
Yeah but DD deadline in April
snarlz II
Winger
17th April
The Shepherd
Winger
I was talking about RAWA minutes, some said they won't renew if BCB investigation was not sorted today and could cancel the auto renewal before Thursday deadline
It be interesting to see how many season ticket get renewed before the deadline. And to see if it’s down from last season
Chewit
Striker
I don’t know, you assume it will. But when the website says you should have received a renewal email on 19th March and I hadn’t I wasn’t taking chances, so I went into account and renewed my season ticket by reentering my DD details.
The communication is shocking, do these people not realise we are not here to compensate for their failures
why not say that instead of posting incorrect information then?
The presentation to the board and review of "overhaul of ticketing services and query handling" on 14th March "some of which will be implemented and felt by fans during season ticket renewal period" has gone well.
Still waiting someone to call me from an email on 20th March - simply not good enough!
Have cancelled my automatic renewal for two season tickets today
May look at season tickets for either Bedlington Terriers, Morpeth Town or Whitley Bay instead as I am 100% confident I would get a quicker response
Still waiting someone to call me from an email on 20th March - simply not good enough!
Have cancelled my automatic renewal for two season tickets today
May look at season tickets for either Bedlington Terriers, Morpeth Town or Whitley Bay instead as I am 100% confident I would get a quicker response
Sam Handwich
Striker
Still waiting for my email as well, despite receiving numerous emails during the season(so emails are active on my account)
nessen
Striker
Yep. Never got mine but just logged into my account and renewed it.
Forrest Gump
Winger
Can't renew the bairns as says needs an adult, probably been put before but it just won't let me do it.
Alot are having a problem with that, i wonder if there's a system fault?
Forrest Gump
Winger
It's not ideal, I've set my DD up yet I can't do hers.
@Hettonlass can I cancel
you know what they can get fkd !
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hilslm
Subs Bench
Ours are the same, we’ve moved but still showing as being able to renew our old seats.
I'm all sorted I don't need to go down to the ticket office. I added my hubby and the bairn to my network and then all 3 tickets were able to be added into my basket and renewed.
1.Season card renewed
2.Purchase confirmation from ticketmaster also received
3.Loads of different emails from SAFC coming through since last Friday now, including the SC renewal one
4.Email response from the ticket office/box office also received today re my query last week about not receiving emails, they have passed the query onto marketing, I have now replied telling them to pass the message on and that all appears to be working now. No doubt marketing will now do something that knacks it all again....
2.Purchase confirmation from ticketmaster also received
3.Loads of different emails from SAFC coming through since last Friday now, including the SC renewal one
4.Email response from the ticket office/box office also received today re my query last week about not receiving emails, they have passed the query onto marketing, I have now replied telling them to pass the message on and that all appears to be working now. No doubt marketing will now do something that knacks it all again....
Forrest Gump
Winger
When was this possible, I can't add my daughter and buy her seat.
