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I know, it's mental, but when you're dealing with customers, they're always right, or so I'm told anyway.
Three pages on how to open an email?
Jesus wept. You lot must have some touchy customers.
Hi or Hello. Always. People really gonna get arsey over that?
Pretty much what I do. Unless it's a telling off/replying to a telling off. I keep that sort of stuff as formal as possibleits a customer.. drop the hi.
be formal or go for the the..
John,
can you please bah blah blah..
regards
or open the first one with good morning / afternoon etc
When I first started in an office job I had my signature set likeSign-offs are a much bigger can of worms to open.
Obviously. If you work for a larger company then you have to go on the side of caution.Tailor the email to the customer surely? Formal with some, informal with others.
Total f***ing wrong'un.I would never use 'Hi'
If your talking for the first time it should start with 'Hello' and after that it should start with their name.
What about signing off?
I use best wishes as it sounds professional but friendly.
What about signing off?
I use best wishes as it sounds professional but friendly.