gatesheadsteve3
Midfield
We're a family of 3 (2 adults and a 6 year old) and Northumbrian Water have bumped our bill up twice in the past year from about 30 quid a month to the latest bill of 57 quid a month. I played holy hell the last time on the phone when they upped it to 40 odd quid as we had just moved my mother in law out who'd been in with us so couldn't understand the increase. This latest one seems like it's taking the piss.
Anyone else experiencing this with them? On a meter btw.
Set up an account on their website and send your readings that way. I used to phone mine in and they tried to put my bill up over £40 a month. When I studied my bill, they'd just been using estimated readings.