I know a place that asks staff and friends to create numerous accounts on various social media/review sites so if they can’t have low score removed they can push up overall score and the bad review down the page.
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You just have to sort the wheat from the chaff with review sites. Apply a modicum if common sense and don't just look at the star rating. Actually see what people have wrote
The 3 star reviews are usually what to look for. People who have positives and negatives to mention. Rarely are 3* reviews fakes.Same with Tripadvisor. Its all rivals giving 1 star reviews. Or thickies giving 1 star reviews because they went somewhere without doing prior research and realising it wasnt what they want.
My favourite one from a hotel I did go to in the end (actually, twice), was a 3* review from someone who liked everything, but was flabbergasted that they only had 1 type of jam on the breakfast buffet.Holiday resorts are the worst ones
it rained the whole time 1 star
There was a line up at the local shopping mall 1 star
there was a drunk guest 1 star
Marston's is a hell of a lot better than Green King though. Its a identikit food-pub, its fine. Nowt flash, but also not terrible.Tbf he was bang on like
That's the way like. I usually ignore the 1s and 5s.The 3 star reviews are usually what to look for. People who have positives and negatives to mention. Rarely are 3* reviews fakes.
Businesses and the people they can employ to promote and bolster their online presence are aware that one or five stars can often be perceived as biased and will write occasion mixed reviews to show balance.That's the way like. I usually ignore the 1s and 5s.
My only one star review.Amazon reviews are always good. Give a book 5 stars because it was delivered on time. Or 5 stars because they bought it for their husband and he seemed pleased when she gave him it
In relation to value for money, I'd say it's pretty terrible like.Marston's is a hell of a lot better than Green King though. Its a identikit food-pub, its fine. Nowt flash, but also not terrible.
No opinion on that tbh. I just cannot get away with Green King for selling a very poor "bitter" and calling it an IPA.In relation to value for money, I'd say it's pretty terrible like.
I wasn't harassed but Richer sounds were really keen to speak to me. I played dumb when the lad was apologising non stop .He was saying How can we put it right ?See it is quite the opposite with Trustpilot, the big companies can harass and challenge 1 star reviews by consumers so much that they give up and leave it removed.
Had they messed you about ?I once gave trustpilot a one star review on trustpilot
Its amsued me for a few minutes
I clicked that link to see what it was about.Państwowe Muzeum Auschwitz-Birkenau, Oswiecim - Tripadvisor
www.tripadvisor.co.uk
How do they harass them?They can exacerbate the 5 stars with sending happy customers that way, and harass 1 star reviews till they are removed.
Well I certainly got an email last week asking me to change one. Imagine if they had my phone number there'd be a follow upHow do they harass them?
I’d tell them to fuck offWell I certainly got an email last week asking me to change one. Imagine if they had my phone number there'd be a follow up
Used to work for a company that would use a positive NPS score as a trigger to send a customer an invite to leave a review on trustpilot - knowing it would only go to people who would leave positive reviews - and offer them an incentive to leave a reviewAfter seeing a few companies and the way they manipulate trustpilot, I will never ever use a trustpilot rating as a means of knowing if a company is good or not.
Plan to, when / if i get my goods.I’d tell them to fuck off
Holiday resorts are the worst ones
it rained the whole time 1 star
There was a line up at the local shopping mall 1 star
there was a drunk guest 1 star
When someone gives them a 1 star review, they challenge it repeatedly with trustpilot, ask repeatedly for proof of documentation, challenge every wording and saying it is libelous etc. By that time the person leaving review is sick of all the challenges or has to not far go to court to leave a review of their personal experience.How do they harass them?