RTG Sunderland Message Boards


Anyone got one, phoned up this morning but had 3 different prices quoted to upgrade.

I'm on the VIP package at the moment phone, tv and BB and wanted to keep both boxes I have already, got an email saying to up my broadband to 50mb and get all the HD channels was £100.55 but just wanted to add the extra box on top of this.

So I would have a Tivo box, 50mb broadband and all the HD channels for £5 a month more, the extra box would be £6.50 on top of this.

I was quoted just over £116 then £107.05 and then £110.05, I eventually just hung up.

They waive the £3 a month Tivo fee in with the £100.55, yet added it back on when I wanted the extra box, when I asked why she couldn't give me an answer.

What poor customer service, I phoned up to see how much less it would be to drop the sports and movies yesterday and the lass said I wouldn't save anything, it would be the same price. :eek:

Never realised they give the whole TV package to you for nowt, what a joke.

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