Ticket office number?


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In a way that makes me feel a bit better :lol:
Hopefully its just one of those things they're meant to do but don't always get round to (or certainly not immediately). Just always panic when it comes to derby day

I've had no email either, I'm not concerned tbh, she said she'd be sending the tickets out 1st class right away :-D
 
In a way that makes me feel a bit better :lol:
Hopefully its just one of those things they're meant to do but don't always get round to (or certainly not immediately). Just always panic when it comes to derby day

I got a confirmation email straight away, it may be that they dont have your email address. Did they read out your postal address to confirm where the tickets are being sent?
 
Thanks to the guys on here!! Managed to get through on the 5004 number after reading it here and trying 44 times on the other hotline number. Rang through for a while but someone did pick up, and got my tickets sorted!! Cheers guys!
 
I got a confirmation email straight away, it may be that they dont have your email address. Did they read out your postal address to confirm where the tickets are being sent?

Dont think so tbh :lol:
I think she answered, took my customer number, got me to confirm my surname and then went ahead with it. TBH I'm therefore 90% certain that it'll be fine, hopefully the tickets will arrive tomorrow though or else I'll be anxious! As I say, they're probably supposed to email you (they definitely have my email address, I received a confirmation straight away when I ordered my Hibs ticket), but maybe with it being so busy they just dont get round to it straight away! I'd check my talentarena thing but I'm guessing thats still offline. Also checked my bank account but it wont come out of there straight away (at least once they take payment i know i'll get my tickets somehow or other!). Just paranoid, it seems like its far from just me that hasnt had the email so thats fine
 
actually im not sure ive ever had email confirmation, unless they are sending it to an email address I have forgotten about which is possible
 
I've had no email either, I'm not concerned tbh, she said she'd be sending the tickets out 1st class right away :-D

Exactly the same. 5004 number, rang for 2 mins. Booked payment and tix in the post. Painless and stress free. Happy days.
 
Well f@&£ed off. Got through at 9.58 and he put me on hold. Resisted black cat bar tickets and genesis I needed to hospitality. They told menu need to get then through the ticket line and now I can't get through. Last two Derbys I've been messed around by them not knowing what thy are doing. I feel anteater of complaint coming on!

Well I would use a spell check first or you may not get a reply. Were you requesting tickets in English or Armanian?
 
:lol: I got confirmation instantly.

Maybe you had someone a bit thick do yours and forget to send the email, or even worse forget to confirm the purchase :lol:

:lol: she did say it had all gone through but because she never confirmed my address as far as i remember i'm definitely worried. Hopefully I'll either eventually get a confirmation email or it'll appear on talentarena or might come in the post tomorrow- failing that i'll have to phone them on wednesday (when all the decent seats will have probably gone) to see whats gone on. Nah, I have full confidence in the abilities of our ticket office staff, particularly the ones getting pestered with phone calls that havent been made to the right number :confused:
 
:lol: she did say it had all gone through but because she never confirmed my address as far as i remember i'm definitely worried. Hopefully I'll either eventually get a confirmation email or it'll appear on talentarena or might come in the post tomorrow- failing that i'll have to phone them on wednesday (when all the decent seats will have probably gone) to see whats gone on. Nah, I have full confidence in the abilities of our ticket office staff, particularly the ones getting pestered with phone calls that havent been made to the right number :confused:

Just look if the money has been drawn from your credit card mate

I got the confirmation e-mail and money drawn from my cc
 
Just look if the money has been drawn from your credit card mate

I got the confirmation e-mail and money drawn from my cc

I tried that marra- paid by debit card and logged onto my online banking, nothing yet but I'm not sure how instant these things are. I was assuming it might take a few hours to show up?
 
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