Tatty
Striker
at the SoL.
Put a bet on 2-2 before the game at a kiosk in the North Stand. I was sat in the West Stand, near the SW Corner, so went to the nearest kiosk after the match to collect my winnings. Queued up, only to be told to go to the next kiosk along. So I went there, queued up again, and they said I can only collect from the kiosk I placed the bet at. I told them I was told to come to this one, but they wouldn't pay out.
They then said I could also collect it at any other Ladbrokes, to which I couldn't help sarcastically responding. with "any Ladbrokes but this one."
What the fuck is going on. I understand that they have to check the original slips, but surely It's a quick phone call to the kiosk. It doesn't seem like a very customer friendly system.
Also, the sign on the window states 'in order to ensure quick collection, please collect from the kiosk you placed the bet' or something along those lines. I read that as 'we will pay you if you placed your bet elsewhere, but we'll be thinking you're an awkward bassa.' The sign should say 'we will NOT pay out...'
Rant over.
Put a bet on 2-2 before the game at a kiosk in the North Stand. I was sat in the West Stand, near the SW Corner, so went to the nearest kiosk after the match to collect my winnings. Queued up, only to be told to go to the next kiosk along. So I went there, queued up again, and they said I can only collect from the kiosk I placed the bet at. I told them I was told to come to this one, but they wouldn't pay out.
They then said I could also collect it at any other Ladbrokes, to which I couldn't help sarcastically responding. with "any Ladbrokes but this one."
What the fuck is going on. I understand that they have to check the original slips, but surely It's a quick phone call to the kiosk. It doesn't seem like a very customer friendly system.
Also, the sign on the window states 'in order to ensure quick collection, please collect from the kiosk you placed the bet' or something along those lines. I read that as 'we will pay you if you placed your bet elsewhere, but we'll be thinking you're an awkward bassa.' The sign should say 'we will NOT pay out...'
Rant over.