Stupid bloody Ladbrokes kiosks...


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Tatty

Striker
at the SoL.

Put a bet on 2-2 before the game at a kiosk in the North Stand. I was sat in the West Stand, near the SW Corner, so went to the nearest kiosk after the match to collect my winnings. Queued up, only to be told to go to the next kiosk along. So I went there, queued up again, and they said I can only collect from the kiosk I placed the bet at. I told them I was told to come to this one, but they wouldn't pay out.

They then said I could also collect it at any other Ladbrokes, to which I couldn't help sarcastically responding. with "any Ladbrokes but this one." :oops:

What the fuck is going on. I understand that they have to check the original slips, but surely It's a quick phone call to the kiosk. It doesn't seem like a very customer friendly system.

Also, the sign on the window states 'in order to ensure quick collection, please collect from the kiosk you placed the bet' or something along those lines. I read that as 'we will pay you if you placed your bet elsewhere, but we'll be thinking you're an awkward bassa.' The sign should say 'we will NOT pay out...'

Rant over.
 
at the SoL.

Put a bet on 2-2 before the game at a kiosk in the North Stand. I was sat in the West Stand, near the SW Corner, so went to the nearest kiosk after the match to collect my winnings. Queued up, only to be told to go to the next kiosk along. So I went there, queued up again, and they said I can only collect from the kiosk I placed the bet at. I told them I was told to come to this one, but they wouldn't pay out.

They then said I could also collect it at any other Ladbrokes, to which I couldn't help sarcastically responding. with "any Ladbrokes but this one." :oops:

What the fuck is going on. I understand that they have to check the original slips, but surely It's a quick phone call to the kiosk. It doesn't seem like a very customer friendly system.

Also, the sign on the window states 'in order to ensure quick collection, please collect from the kiosk you placed the bet' or something along those lines. I read that as 'we will pay you if you placed your bet elsewhere, but we'll be thinking you're an awkward bassa.' The sign should say 'we will NOT pay out...'

Rant over.

It's not exactly rocket science is it :lol:
 
Look at me, Look at me, I won a bet...............
 
Look at me, Look at me, I won a bet...............

Hardly mate for 15 quid.

If you want those types of posts from me you'll have to look in the betting forum for my poker threads ;)

so you put a bet on at the kiosk the furthest away from your seat.

We went in the north stand so my brother could hello to some friends. I never envisaged it would cause a problem. If I can collect it from ANY Ladbrokes, I should be able to collect from another kiosk within the same building
 
at the SoL.

Put a bet on 2-2 before the game at a kiosk in the North Stand. I was sat in the West Stand, near the SW Corner, so went to the nearest kiosk after the match to collect my winnings. Queued up, only to be told to go to the next kiosk along. So I went there, queued up again, and they said I can only collect from the kiosk I placed the bet at. I told them I was told to come to this one, but they wouldn't pay out.

They then said I could also collect it at any other Ladbrokes, to which I couldn't help sarcastically responding. with "any Ladbrokes but this one." :oops:

What the fuck is going on. I understand that they have to check the original slips, but surely It's a quick phone call to the kiosk. It doesn't seem like a very customer friendly system.

Also, the sign on the window states 'in order to ensure quick collection, please collect from the kiosk you placed the bet' or something along those lines. I read that as 'we will pay you if you placed your bet elsewhere, but we'll be thinking you're an awkward bassa.' The sign should say 'we will NOT pay out...'

Rant over.

The people who work at the bars, kiosks, bookies...the prices, the meal deals, shit beer, the not being able to claim bets, the much shorter odds in the stadium than in a shop outside. All f***ing shite and has needed sorting out for years.
 
at the SoL.

Put a bet on 2-2 before the game at a kiosk in the North Stand. I was sat in the West Stand, near the SW Corner, so went to the nearest kiosk after the match to collect my winnings. Queued up, only to be told to go to the next kiosk along. So I went there, queued up again, and they said I can only collect from the kiosk I placed the bet at. I told them I was told to come to this one, but they wouldn't pay out.

They then said I could also collect it at any other Ladbrokes, to which I couldn't help sarcastically responding. with "any Ladbrokes but this one." :oops:

What the fuck is going on. I understand that they have to check the original slips, but surely It's a quick phone call to the kiosk. It doesn't seem like a very customer friendly system.

Also, the sign on the window states 'in order to ensure quick collection, please collect from the kiosk you placed the bet' or something along those lines. I read that as 'we will pay you if you placed your bet elsewhere, but we'll be thinking you're an awkward bassa.' The sign should say 'we will NOT pay out...'

Rant over.

You can collect it from any Ladbrokes shop from dinnertime tomorrow-ish.

I thought it was common knowledge that you can only collect at the one that you put your bet on at, given that it's done manually, and hundreds of bets can be winners or losers with the last kick of the game, so they might still be settling as they're paying out/after the match. And considering there's only 2 lads work per kiosk, phoning another kiosk would take forever, given that they'd have queue's that they'd have to hold up to look for your bet too.
 
at the SoL.

Put a bet on 2-2 before the game at a kiosk in the North Stand. I was sat in the West Stand, near the SW Corner, so went to the nearest kiosk after the match to collect my winnings. Queued up, only to be told to go to the next kiosk along. So I went there, queued up again, and they said I can only collect from the kiosk I placed the bet at. I told them I was told to come to this one, but they wouldn't pay out.

They then said I could also collect it at any other Ladbrokes, to which I couldn't help sarcastically responding. with "any Ladbrokes but this one." :oops:

What the fuck is going on. I understand that they have to check the original slips, but surely It's a quick phone call to the kiosk. It doesn't seem like a very customer friendly system.

Also, the sign on the window states 'in order to ensure quick collection, please collect from the kiosk you placed the bet' or something along those lines. I read that as 'we will pay you if you placed your bet elsewhere, but we'll be thinking you're an awkward bassa.' The sign should say 'we will NOT pay out...'

Rant over.



you should have bet 1 1 and you wouldnt be bothered;)
 
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