In that case it’s probably fine. Basically the same as a power cut when it’s getting changed.
It’s not there fault that you havent maintained your alarm system. If I go to a property and the boiler is fucked I cut them off I don’t repair it it’s not our responsibility. I know energy firms are seen as dicks and sometimes rightly so but the engineer in this instance really hasn’t done anything wrong.
The internal battery will have been fucked before he arrived but there’s no way to tell it’s an issue till the power goes off. We aren’t trained to inspect people’s alarms we know fuck all about them. He won’t have even touched the alarm during the install so how can it possibly have been his fault? The same thing would have happened if you had a power cut whose fault would it be then?
They don’t. We use the same meters as eon and there’s don’t swap over to us and vice Versa.
Alarms are meant to be serviced around every 2 years you wouldn’t complain if your cam belt broke after ignoring the service intervals. Just be thankful you didn’t experience a power cut in the middle of the night and have the alarm blaring all night till someone could come out and replace the battery. The lad hasn’t done nowt wrong and your causing him a world of shite at work because you want your alarm that had a fault already fixed by the energy firm. It’s issues like this that mean fitters like me don’t help customers out as much as we would have in the past as they are all nice in the house and as soon as your out the door they are on the phone for compo.
All sorts of things could have caused your issues though it’s not down to the fact that a smart meter was installed it’s the fact the battery was already knackered. If a sparky had come to wire something up and knocked the fuse board off would you want him to pay to fix your alarm? If the power in the house tripped the same thing would have happened, power cut the same.
I’d also argue it’s not the jnstallers fault, a battery is a consumable item which means it has probably been goosed for years and only when the power was cut has it now become a problem as it hasn’t kept the alarm active. Not the point of the thread and if they admit liability fair play.
That’s all part of the smart installers code of practice(smicop) and should be done every install. All gas appliances need checking as they are the last gas safe registered engineer on sight they are responsible for any obviously dangerous appliances. My advice to anyone wanting one installed is to hold of till January and the energy companies will be rolling out the smets 2 meters which are compatible with all suppliers and will only need changing at the end of there scheduled life which is around 10 years
Never told me that the bugger.
They wouldn’t. My firm are only booking appointments with customers that are ringing in and not chasing people with letters or calls as they don’t really want to fit the current meters. Or at least that’s why I’m told we are quite at the minute.Never told me that the bugger.
Who is your supplier? They have probably done a software update to the in home display and it’s cocked up the display but the reads they will be receiving will be correct and it shouldn’t effect your bill.
the main reason im hanging on is because of the incompatibility between energy suppliers with the smart meters.
