Sky email

Football Dinosaur

Football Dinosaur

Winger
Anyone else had prolems getting into a sky email account over last day or so? Keep getting the error message below.

Account problem

We apologise for the inconvenience, but we have encountered a problem with your account.
Please contact 03442411280 for further assistance.

When trying to call they state they have a 45 minute waiting period:evil: Be nice to know if its a nationwide issue.
 


Sky Help Team
@SkyHelpTeam
·
Aug 6

Hey! If you’re having issues accessing your Sky email, please visit (link: (link: https://www.sky.com/help/articles/how-to-change-your-sky-email-password) sky.com/help/articles/…) (link: http://sky.com/help/articles/) sky.com/help/articles/… for info on how you can get up and running again in no time


Sky Help Team (@SkyHelpTeam) | Twitter

Die neuesten Tweets von Sky Help Team (@SkyHelpTeam). Official help & support account for @SkyUK. We’re here 8.30am - 11pm Weekdays and 9am - 11pm Weekends. Only share personal information in private messages. Sky UK
twitter.com twitter.com

We believe in safety first and reset your account as a precautionary measure. We take the security of customer data and information extremely seriously. You can read more and find steps to reset your password here: (link: https://www.sky.com/help/articles/how-to-change-your-sky-email-password) sky.com/help/articles/… ^BM.

we have reset a number of Sky passwords as a precautionary measure and we have been in contact with all customers affected to advise of this. If you have any issues resetting your information please get in touch with us through a PM.

Send them a message on twitter and they will sort it.
 
Last edited:
cheeses of nazereth said:
Sky Help Team
@SkyHelpTeam
·
Aug 6

Hey! If you’re having issues accessing your Sky email, please visit (link: (link: https://www.sky.com/help/articles/how-to-change-your-sky-email-password) sky.com/help/articles/…) (link: http://sky.com/help/articles/) sky.com/help/articles/… for info on how you can get up and running again in no time


Sky Help Team (@SkyHelpTeam) | Twitter

Die neuesten Tweets von Sky Help Team (@SkyHelpTeam). Official help & support account for @SkyUK. We’re here 8.30am - 11pm Weekdays and 9am - 11pm Weekends. Only share personal information in private messages. Sky UK
twitter.com twitter.com

We believe in safety first and reset your account as a precautionary measure. We take the security of customer data and information extremely seriously. You can read more and find steps to reset your password here: (link: https://www.sky.com/help/articles/how-to-change-your-sky-email-password) sky.com/help/articles/… ^BM.

we have reset a number of Sky passwords as a precautionary measure and we have been in contact with all customers affected to advise of this. If you have any issues resetting your information please get in touch with us through a PM.

Send them a message on twitter and they will sort it.
Click to expand...

Thanks for the info. I'm not on twitter or FB so maybe tricker than just that link. I also tried changing password but had noeffect. I'll try the other link though. Thanks for the info. Much appreciated.
 
Yes fkn nightmare, i phoned that number and it ssid an hour wait. I was thro after about 15 mins. I couldnt reset password cos security question answer was wrong somehow.
 
The Butcher said:
Yes fkn nightmare, i phoned that number and it said an hour wait. I was thro after about 15 mins. I couldnt reset password cos security question answer was wrong somehow.
Click to expand...

I've had exactly this twice in the last month...30 minutes phone waiting time..1st time i got locked out they said it was a security breach..then last week locked out again..fkn pain in the arse.
 
Happened to me and parents email 3 times in the last week.Right fanny on. I managed to change my password but parents had to go via that sky number as their security answer was wrong somehow.
was a half hour wait and another 15 minutes to get it sorted.
 
Happened twice in the last month. Just logged in, answered a security question and was able to change my password no problem.
 
I’ve also been told on the phone my password was wrong. Along with my mother’s maiden name. Thing is though, I didn’t provide any of these when I opened the account which was only a few weeks back. I’m convinced the person on the phone when setting sky up forgot to ask so just filled any old rubbish in
 

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