BlackCat88
Midfield
Another vote for talk talk here.
Joined with them when I moved into my new flat at start of February.
Got an installation date of 25th Feb which was a bit longer than expected as they don't do installs on weekends and it was too short notice to take time off work for an earlier date. Then had to ring and change the date as I needed to be at work that day, so booked for 7th March, no problem I was told on the phone. 7th March came round and I waited in all morning as they said the guy would come between 8am-1pm. Got to 12pm and no sign of him so I thought I'd ring them just to see if they could update me when they would be round, and was told I was down for an install date of 26th April??!
Fucks knows where they got that date from?
Had to speak to 3 different departments to get it all sorted and it seems that they have separate systems as none of them had a clue about things I'd spoken to other people about, despite them telling me everything was noted on my account.
Eventually got it installed on 25th March. Managed to get my £80 install fee waived and another month free on top of that but they really are shite and I wont be using them after my contract ends.
Joined with them when I moved into my new flat at start of February.
Got an installation date of 25th Feb which was a bit longer than expected as they don't do installs on weekends and it was too short notice to take time off work for an earlier date. Then had to ring and change the date as I needed to be at work that day, so booked for 7th March, no problem I was told on the phone. 7th March came round and I waited in all morning as they said the guy would come between 8am-1pm. Got to 12pm and no sign of him so I thought I'd ring them just to see if they could update me when they would be round, and was told I was down for an install date of 26th April??!
Had to speak to 3 different departments to get it all sorted and it seems that they have separate systems as none of them had a clue about things I'd spoken to other people about, despite them telling me everything was noted on my account.
Eventually got it installed on 25th March. Managed to get my £80 install fee waived and another month free on top of that but they really are shite and I wont be using them after my contract ends.