Self checkouts in Aldi


Totally agree. Personally never use the self scan thing. It's just a way of using less staff and saving money for the massive companies who make huge profits year on year.

If you’ve got a choice of waiting five minutes for the full trolley in front of you to be scanned, then the customer inexplicably finds themselves surprised at having to pay and so has to find their card, then bag…sure.

There are times I don’t mind waiting. There are also times I’m in a hurry and would prefer to use the self-checkout.

There are also shops where nobody mans the tills on an evening. Not unusual to go into Lidl to find only the self-checkout running.
 
Not sure if Aldi or Lidl, but the big new one in Peterlee had the self checkout, but no staff working on them. So when something needed staff to check/fix, you had to wait for an eternity for them to finish with the customer on the main till, and leave and walk over to you.
It was a disaster.


They took them out rather than fix the problem!
 
Mrs Coat (no) - walked out of Lidl's at the Prospect when there was only the self service till open.
She asked for a till with a human being on to serve her, but was told by a staff member that they were all too busy. :lol:
She just dumped her basket on the deck, and walked away.
Lots of people protested during the Industrial Revolution. Their fear was that machines were replacing humans.
Wonder how that ended?
 
The self scan your stuff as you walk round is an absolute godsend in Asda. Bish, bash, bosh, round and out the shop in as minimal time as possible

I find them a pain I'm the arse, as they never scan properly then if you get audited at the till is another pain. I don't think they're any faster but more stressful.
Not sure if Aldi or Lidl, but the big new one in Peterlee had the self checkout, but no staff working on them. So when something needed staff to check/fix, you had to wait for an eternity for them to finish with the customer on the main till, and leave and walk over to you.
It was a disaster.


They took them out rather than fix the problem!

Sounds like lidl that.
 

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