Season card fiasco


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Not ticketing baws but I had three lads 14-16 in the beer/food queue on Saturday, three fantas and three Double deckers £9, they wouldn’t take their cash.
Not sure this cashless system has been completely though through. Me being the kind soul, took their money plus a 30% admin fee 😉 and put it on my card.
Otherwise thats the best part of a tenner the club have lost…
 
Not ticketing baws but I had three lads 14-16 in the beer/food queue on Saturday, three fantas and three Double deckers £9, they wouldn’t take their cash.
Not sure this cashless system has been completely though through. Me being the kind soul, took their money plus a 30% admin fee 😉 and put it on my card.
Otherwise thats the best part of a tenner the club have lost…

They should safc branded top up cards for bairns to spend in the stadium.
 
Is anybody who have had the problems getting in going to follow it up to seek compensation? If anybody has already enquired - any luck?

Wondering what the club will do as I seen that Southampton issued the notice that they would fully refund those who it has affected

They're only refunding individual match tickets, not season card holders.
 
Doesn’t matter how many numbers it is, if it’s not available it’s not available, what did he want her to do guess?
Yes, he was quite clear that he didn't need the number to be completely accurate. Her attitude was the opposite of 'can-do'
I may be wrong but she was never asked to get it by half time. Half time arrived and that thick-as-mince bellend embarrassment to the safc just decided that he wanted some ego massaging publicity and dropped it on her shoulders when he couldn't get his own way. I hope she catches up with him one day and he gets a dose of karma the utter c*nt

I may be wrong but she was never asked to get it by half time. Half time arrived and that thick-as-mince bellend embarrassment to the safc just decided that he wanted some ego massaging publicity and dropped it on her shoulders when he couldn't get his own way. I hope she catches up with him one day and he gets a dose of karma the utter c*nt
If you watch netflix, she walks over to him at half time and her first words are - 'Attendance figures'. She knew that was expected, he'd had them in meetings all week. She then appears to throw excuse after excuse when all he wanted was a rough figure.

What Methven said in that episode was spot on, the staff appear lacklustre and totally disinterested.
Doesn’t matter how many numbers it is, if it’s not available it’s not available, what did he want her to do guess?
It's this type of attitude that probably resulted in our season tickets not working for the first two matches.
 
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Yes, he was quite clear that he didn't need the number to be completely accurate. Her attitude was the opposite of 'can-do'



If you watch netflix, she walks over to him at half time and her first words are - 'Attendance figures'. She knew that was expected, he'd had them in meetings all week. She then appears to throw excuse after excuse when all he wanted was a rough figure.

What Methven said in that episode was spot on, the staff appear lacklustre and totally disinterested.

It's this type of attitude that probably resulted in our season tickets not working for the first two matches.
If he didn’t need an accurate number he could have made one up himself.
 
I may be wrong but she was never asked to get it by half time. Half time arrived and that thick-as-mince bellend embarrassment to the safc just decided that he wanted some ego massaging publicity and dropped it on her shoulders when he couldn't get his own way. I hope she catches up with him one day and he gets a dose of karma the utter c*nt
You aren’t wrong mate. And that’s nowhere near the worst of what that utter c**t did here.
 
Yes, he was quite clear that he didn't need the number to be completely accurate. Her attitude was the opposite of 'can-do'



If you watch netflix, she walks over to him at half time and her first words are - 'Attendance figures'. She knew that was expected, he'd had them in meetings all week. She then appears to throw excuse after excuse when all he wanted was a rough figure.

What Methven said in that episode was spot on, the staff appear lacklustre and totally disinterested.

It's this type of attitude that probably resulted in our season tickets not working for the first two matches.

So you know for a fact that she was told well in advance, like at least a few days in advance, that he wanted to announce the attendance at half time and she failed to get him the number? I'm happy to be proved wrong but I would bet £10 that he didn't mention anything about it till maybe an hour before the match, if not during the first half. The bloke is thick as whale spunk, people need to understand that him and Donald aren't clever, business savvy intelligent people. Methven wouldn't have had the foresight to give her a few days notice. He would have dreamed it up impulsively and dropped it onto the shoulders of the minion nearest to him at the time. These blokes don't actually do anything themselves, never have never will. Very much like the current government, everything handed to them on a plate their entire lives, and when it comes to the crunch, they are nowhere near as capable as they make out and it all turns to shite while they blame everyone around them other than themselves. The evidence I present to back up my theory is the state of the club when they got it (pretty shit) and the state of the club after three years of them 'showing us what good looks like' = even shitter. The bloke is an pure dickhead and not a very good businessman or human being
 
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Not ticketing baws but I had three lads 14-16 in the beer/food queue on Saturday, three fantas and three Double deckers £9, they wouldn’t take their cash.
Not sure this cashless system has been completely though through. Me being the kind soul, took their money plus a 30% admin fee 😉 and put it on my card.
Otherwise thats the best part of a tenner the club have lost…
We are simply chucking money away.

Whoever at SAFC is responsible for making it difficult to actually get into the SOL, spend money in the SOL or buy merchandice because the club shop is closed should be looking for new employment imho.
 
Similar situation to myself.

Card wouldn't work against Wigan, despite being told it had been activated, but steward let me in. Contacted the ticket office who said it was reactivated for yesterday. I sent them a photo of my card to ensure it was the correct one as I've a few in the house, but never got a reply.
Turned up yesterday and never got in, went to ticket office and joined the queue, a good 100 or so in front of me. After a very slow moving queue I finally got to the front and the lady said it was the wrong card. I showed her the email I'd sent and said I'd asked the question but got no response so she apologised and printed me a new one (all white).
I asked if it would work all season and she said yes but to come back next week and swap for a proper one if I wanted but I said I wasn't bothered what it looked like so would just keep this one.
So I left there a bit pissed off at the time it took (it was now 3:40pm but happy with how it had been handled.
But......I then got to the turnstile and the new card wouldn't work at the turnstile or the handheld scanner the steward had so he let me in and just said to go back to the ticket office next week. So in the end, another shambles. Finally got in at 3:43pm.
Ticket office rang today and they're sending another card out. She kept repeating that the cards will only work at turnstiles stated on the card and not any others, despite me telling her it wouldn't work on the designated turnstile, she didn't seem to grasp this point. Anyway, we'll see if the new card works.

As for only working at the designated turnstiles, bit shit if there's no queues at other turnstiles and you can't use them and have to stand in a queue at your designated one. I liked the idea when you could enter anywhere and walk round the ground a bit.
 
So you know for a fact that she was told well in advance, like at least a few days in advance, that he wanted to announce the attendance at half time and she failed to get him the number? I'm happy to be proved wrong but I would bet £10 that he didn't mention anything about it till maybe an hour before the match, if not during the first half. The bloke is thick as whale spunk, people need to understand that him and Donald aren't clever, business savvy intelligent people. Methven wouldn't have had the foresight to give her a few days notice. He would have dreamed it up impulsively and dropped it onto the shoulders of the minion nearest to him at the time. These blokes don't actually do anything themselves, never have never will. Very much like the current government, everything handed to them on a plate their entire lives, and when it comes to the crunch, they are nowhere near as capable as they make out and it all turns to shite while they blame everyone around them other than themselves. The evidence I present to back up my theory is the state of the club when they got it (pretty shit) and the state of the club after three years of them 'showing us what good looks like' = even shitter. The bloke is an pure dickhead and not a very good businessman or human being
I'd happily take that bet if we had any way of definitively knowing. Earlier in the episode, you can see CM talking to the staff and they all look completely disinterested.

I can see you dislike the bloke, most probably because they failed to get promotion and had a go at the fans, but that doesn't make him wrong with everything. The club has been run by amateurs for years. For every interaction I've had, I would say about 8 out of 10 are problematic. I remember once asking for a VAT receipt after we'd used their corporate facilities, something that every other business I interact with does without breaking their stride. It took 3 weeks, 2 visits and it ended up being handwritten!
 
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