The biggest failure is the nhs itself. 111 and the inability to triage from all angles of demand pushes things beyond limits. Whilst ambulances attend calls that belong to someone else, the real stuff waits and suffers. This then knocks on to the staff and they break.We are regularly told when requesting LAS that they are holding over 200 calls.
Do you think part of that is a lack of responsibility on the patients part in some cases where they ring 999 and demand an ambulance unnecessarily?
We get some calls that are clearly not for us to deal, a few weeks back a couple of teenagers were locked in a park so they rang us, I refused to send anyone as all we would have done is went then contacted LFB, why didn’t they do it to begin with or the call taker refer them, they drive around with huge f***ing ladders on the roof for fucks sake!!
Risk avoidance rather than managing the risk, Human Resources ( this phrase boils my piss) and the opinion of so many employers when “this ones broke , pass me another” just compounds the feeling that so many people don’t feel valued. Why send anyone to the jobs where people were locked in a park? It’s not an emergency, lives arnt at risk so send a parky as and when as in the balance of probabilities, a couple of hours isn’t going to hurt. It’s a defendable decision