Outlook 2007 urgent help needed


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Hawyatt Earp

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My colleague has Outlook 2007 but can't find "recover deleted items" anywhere. Not in the tools or a search etc.

for legal reasons we need a file that has been deleted from the deleted items (but should be in the recover deleted items).

Does anyone know anything we can do to find the "recover deleted items" folder??

Otherwise, I'm threatening court action on guesswork. (gulp)
 
click on DELETED ITEMS bin icon

from TOOLS, click RECOVER DELETED items (or summit to that effect)
 
Recover deleted items

This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.

Microsoft Office Outlook 2007 provides a way to recover items after you delete them permanently, even after you empty the Deleted Items folder.

Note Your Exchange administrator specifies the retention time for items that are deleted permanently on the server running Exchange. After this time elapses, you cannot recover the deleted items.

You can view and recover deleted items, including the items that were deleted permanently, when you selected items and pressed SHIFT+DELETE or SHIFT+ .

1.In the folder from where you deleted the item, or in the Deleted Items folder, click Recover Deleted Items on the Tools menu.


The Recover Deleted Items command is missing

You must use an Exchange account for this command to appear. If you use an Exchange account and do not see the command, contact your Exchange administrator.

2.Click an item and then click Recover Selected Items .
Tip To select multiple items, press CTRL as you click each item.

Each recovered item is restored to the folder from which it was deleted.

Note You cannot recover an item if it does not appear in the Recover Deleted Items dialog box.
 
thanks for that help but the Recover deleted items tab just isn't there. so that makes those two suggestions impossible.

Anyone got any other ideas??
 
thanks for that help but the Recover deleted items tab just isn't there. so that makes those two suggestions impossible.

Anyone got any other ideas??

If the option isn't available then that would mean he isn't attaching to an Exchange server so the only other option would be to restore a backup of his outlook file from just before he deleted the message.

If he doesn't have a backup then you're screwed.
 
My colleague has Outlook 2007 but can't find "recover deleted items" anywhere. Not in the tools or a search etc.

for legal reasons we need a file that has been deleted from the deleted items (but should be in the recover deleted items).

Does anyone know anything we can do to find the "recover deleted items" folder??

Otherwise, I'm threatening court action on guesswork. (gulp)

If you are on a corportate network then the exchange server should be backed up frequently, so cant you ask them to use a backup?
 
Or if possible ask the person who sent you it originally to resend it or ask any of the other recipients (providing it wasn't sent to just one person) to forward it on perhaps?
 
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